Application/Production Support Engineer

We are looking for an experienced Application/Production Support Engineer with a strong technical background in SQL, Linux, and application support within the investment banking domain. The role involves providing L1/L2 support, resolving production incidents, and collaborating with various teams to ensure smooth operations of critical financial applications. Key Responsibilities Provide L1/L2 support for production and application environments. Resolve user inquiries and production incidents, including root cause analysis. Perform user access reviews, audit reviews, and identity management (IDM) reviews. Coordinate and manage disaster recovery (DR) flips. Support and troubleshoot Tidal job failures. Document and maintain support knowledge on Confluence. Run reports and perform data reviews for audit and business teams. Collaborate with vendors to support third-party applications. Required Qualifications 10–14 years of experience in application support. Strong proficiency in SQL and Linux commands. Experience with ETL processes and Windows environments. Familiarity with settlement, collateral, regulatory reporting (FI/EQ), and derivatives products. Ability to multitask and manage multiple ongoing issues. Excellent written and verbal communication skills. Preferred Qualifications Prior experience supporting Broadridge applications (Impact, Cognos, BPS, Message Automation), Murex, Smartloan, Loanet, or Global One. Experience working in a Market Operations Support group. Email ID * This field is required Please enter valid emailId. Cell phone * This field is required Please enter valid cell phone. First Name * This field is required Please enter valid first name. Last Name * This field is required Please enter valid last name. #J-18808-Ljbffr Compunnel