2027 Summer Intern: CPE Observability

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

At a Glance

• You’re a motivated student with a current 3.0 GPA or higher currently pursuing a degree in one of the following areas from an accredited college or university:
• Computer Science
• This is a paid, full-time, 11-week internship designed to give you real-world experience and meaningful exposure to the telecommunications industry in your chosen field.
• Internship program runs from May 26 through August 6, 2027.
• In addition to role-specific projects, you’ll take part in professional development sessions, networking opportunities, mentorship and experiences that help you grow personally and professionally.

The Spectrum Internship Experience

As part of America’s Connectivity Company®, you’ll join a team that serves millions of customers and communities nationwide, while gaining valuable insight into the work that powers connection every day.

Throughout the summer, you’ll contribute to meaningful work, strengthen your skills and have opportunities to:

• Grow your skills in a dynamic, innovative business environment.
• Build connections with team members and senior leaders who can help you better understand our business and what it’s like to work here.
• Learn from a mentor, who can provide guidance, support and career advice.

What you can expect in this role

As a Spectrum intern, you’ll spend the summer working alongside two teams: your respective department and your intern cohort.

Department and team-focused projects account for about 80% of your schedule. You’ll spend the other 20% on internship experiences that include a kickoff conference, professional development sessions and networking activities, webinars, community service, cross-functional projects and final presentations.

This experience is designed to help you explore your interests, expand your network and leave with a deeper understanding of both your field and the impact of our business.

Internship responsibilities may include:

• The CPE Observability team builds and maintains dashboards, data pipelines, and monitoring tools that provide visibility into Charter's fleet of 28M+ WiFi routers and extenders. We analyze device telemetry, track firmware release quality, and produce visual data products that operations teams, product managers, and field engineers use to make real-time decisions about network health and customer experience.
• Build and maintain observability dashboards in Splunk, Datadog and Grafana using production WiFi device telemetry data (28M+ devices) - Learn and write SPL (Splunk Processing Language) queries to analyze device health metrics, reboot patterns, and firmware release performance across Charter's WiFi fleet - Create data visualizations that translate complex device telemetry into actionable insights for non-technical stakeholders (Network Operations Center, product teams, field operations) - Leverage AI-assisted development tools (Kiro, HIVE, Copilot) to accelerate query writing, dashboard building, and data analysis workflows - Assist with monitoring and alerting configuration in Datadog for service health tracking - Participate in firmware release observability: building dashboards that track the rollout and performance of new WiFi router firmware across millions of devices - Contribute to automation using Python scripting (data extraction, report generation, pipeline support) - Explore and prototype AI/LLM integrations for observability workflows (automated analysis, natural language querying, intelligent alerting) - Participate in team standups and planning sessions, learning Kanban workflow methodology - Present findings and dashboard demonstrations to cross-functional stakeholders - Deliver a 10-week capstone project (observability dashboard or data product) with a final presentation to team leadership

Required qualifications

• Must be a rising senior with an expected graduation date between December 2027 and May 2028
• Must be currently enrolled in an accredited College or University completing a bachelor’s degree
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred Qualifications

• Python programming, data visualization (dashboards, charts, presenting data visually), familiarity with Linux/command-line environments, version control (Git), strong analytical and problem-solving skills. Preferred: experience with log analysis or search query languages, exposure to cloud platforms (AWS), and interest in observability, monitoring, or site reliability engineering concepts.

LI-RC1

GGN100 2026-81769 GGN100 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2026-09-21 05:00 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $00 and $00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.