Escrow Officer (in office)

Escrow OfficerEnable you to provide best in class service and support to your clients by leveraging industry leading technology and the strongest escrow and underwriter partners in the business. We are transforming the residential real estate experience one closing at a time. Come join First American, where we recognize our true worth is our people. We are looking to add an Escrow Officer to our growing team. In this role you will work in a dynamic, fast-paced setting focused on customer service and closing deals. This role requires exceptional decision-making skills, strong communication skills and the ability to multi-task as part of a team. The Escrow Officer is responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures. This position plays a key role in making the dream of home ownership a reality. This is an in-office position located at 4362 Cascade Road SE, Ste 109, Grand Rapids, MI.What You'll DoComplete real estate escrow transactions by determining requirementsAct as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the companyResponsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policyPrepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transactionExamine property titles, mortgages, and trust deed documentsPrepare legal documents for the closure of the saleComplete closing by recording and filing documents, preparing, and distributing final closing statements and titleWhat You'll Bring2-4 years of escrow-related experienceExperience directly handling escrow transactionsOpenness to new technology and proprietary programs; adjusts easily to new workflowPassion for helping customers while maintaining a professional and positive attitudeExcellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needsProblem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issuesThrives in contributing to a team working together to deliver beyond customer expectationsComfortable guiding and supporting future talent learning the businessKnowledge of MS Office suite and ability to quickly adapt to new software applications and technologiesValid Licensing/Certification as required by applicable stateHigh school diploma or equivalentPay Range: $24.42 - $32.56 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.