Director of Asset Management

Summary/Objective

The Director of Asset Management is accountable for driving the strategic performance, financial outcomes, and long-term value of a portfolio of mixed-use assets within Silver Ventures, including retail and multifamily properties across the Pearl campus and broader portfolio.

Reporting to the COO, this role serves as an owner's representative and strategic partner to Property Management and Leasing partners, ensuring assets deliver strong financial performance while maintaining the brand integrity, operational quality, and experiential excellence of the Pearl ecosystem.


This role requires a balance of strategy, financial discipline, market insight, and stewardship, with accountability for both what gets decided and how well it is executed and tracked with accountability for ensuring assets are effectively transitioned from development through stabilization, with full alignment across leasing partners, construction, and operations.


Essential Functions

Asset Strategy & Value Creation

• Develop and execute annual business plans and long-term strategic plans for each asset
• Identify and drive initiatives that improve:

• NOI / EBITDA performance
• Lease rate growth
• Tenant mix quality and alignment

• Evaluate and prioritize repositioning, redevelopment, and investment opportunities; participate in execution where appropriate including leasing
• Ensure each asset contributes to and aligns with the long-term vision of Silver Ventures

Financial Performance & Asset Oversight

• Lead monthly asset performance reviews, including:

• Budget vs. actual analysis
• Forecast updates and risk identification

• Partner with Property Management to ensure:

• Clear accountability for performance
• Timely corrective actions where needed

• Act as a strategic advisor tied directly to financial outcomes, with emphasis on:

• NOI / EBITDA growth
• Revenue optimization

• Support and influence annual budget development and reforecasting processes
• Economics and strategy - including changes in industry or government compliance issues that affect our assets

Sales/Leasing, Tenant Health & Portfolio Occupancy

• Accountable for Leasing Strategy including:

• Tenant selection and curation
• Lease economics and strategy including broker selection, lease negotiation, tenant-support, tenant finish-out oversight, and ongoing tenant relationship management
• Use mix optimization

• Ensure decisions support:

• Long-term value creation
• Strong tenant health and retention
• Alignment with brand and experience

• Monitor and actively manage:

• Tenant performance and risk
• Lease rollover exposure

• Drive portfolio performance through focus on:

• Occupancy levels and lease-up strategy
• Minimization of downtime between tenants
• % of leasable space under agreement

Stewardship of the brand

Serve as a guardian of the assets and overall experience, ensuring:

• Aesthetic consistency and brand integrity across all properties
• Alignment with the identity, quality standards, and sense of place
• Ensure tenant relationships are managed with professionalism and intentionality including
• Coordination across:

• Retail
• Multifamily
• Potluck Hospitality
• Shared and public spaces

• Oversight, in partnership with Property Management, of:

• Service levels and execution quality
• Tenant and customer experience

• A holistic perspective on how each asset contributes to the vibrancy, cohesion, and long-term success

Property Management Partnership & Operating Alignment

• Partner closely with Property Management teams across retail and multifamily
• Provide strategic direction, performance targets, and accountability frameworks
• Review and approve key operational decisions in partnership with Executive Management, including:

• Budgets
• Capital projects
• Major operational initiatives

• Ensure alignment with operators while maintaining an owner's perspective on value creation and discipline
• Promote consistent processes, reporting standards, and execution rigor

Capital Projects & Investment Management

• Evaluate, prioritize, and recommend capital expenditures and investment initiatives in conjunction with development & construction teams
• Participate in redevelopment and repositioning efforts where appropriate
• Directly work with PM to ensure capital project tracking and reporting, ensuring:

• Accurate budgets and timelines
• Clear visibility into progress and risks
• Discipline in execution and variance management

• Develop business plans and investment memos for significant capital or strategic initiatives
• Track and evaluate ROI and performance of completed projects
• Coordinate with Development and Design & Construction teams to ensure assets are strategically, operationally, and financially positioned as projects progress
• Ensure lease obligations, tenant commitments, and commercial terms are clearly defined, tracked, and effectively transitioned into operations as assets move from development through delivery and stabilization
• Partner across Development and Property Management to ensure alignment between design intent, leasing outcomes, and operational readiness, minimizing execution gaps and risk

Tenant Integration & Operational Process Discipline

• Ensure proper onboarding and integration of tenants into Silver Ventures processes, including:

• Financial setup and billing alignment
• Lease administration coordination
• Operational readiness and handoff to Property Management

• Partner across teams to ensure:

• Accuracy in financial reporting
• Consistency in processes
• Minimization of operational friction or delays

• Identify and improve gaps in tenant lifecycle execution and internal processes

Market Intelligence & Strategic Insight

• Maintain a strong, current understanding of:

• Local and regional market dynamics
• Industry trends across retail and multifamily
• Competitive positioning in compliance including changes in industry or government issues that affect our assets (i.e. taxes)

• Translate market insights into:

• Actionable asset-level strategies
• Leasing and pricing recommendations
• Investment and capital allocation decisions

• Provide regular executive updates on:

• Market trends
• Emerging risks and opportunities
• Strategic implications for the portfolio

Reporting & Deliverables

• Monthly asset performance reviews
• Annual business plans (per asset)
• Long-term strategic plans
• Investment memos (as needed)
• Capital project tracking and reporting
• Executive-ready updates on performance, strategy, and market dynamics

Decision-Making & Governance

• Authority to approve key asset-level recommendations, including budgets, capital projects, and strategic initiatives and pricing and occupancy strategy.
• Responsible for gaining alignment with Property Management, and internal stakeholders in service to our brand proposition - (being the pioneering Plazamaker of North America)
• Escalates major decisions, trade-offs, or conflicts to the COO as needed
• Accountable for ensuring both decision quality and execution discipline

How This Role is Unique at Silver Ventures

This role goes beyond traditional asset management. Success requires:

• A dual mandate of financial performance and campus stewardship
• A strong emphasis on execution discipline, process integrity, and accountability
• The ability to connect market insight → strategy → execution → measurable results
• Ownership of both what decisions are made and how effectively they are carried through

Transformation Path (From → To)

From reactive asset oversight → To proactive portfolio strategy: Asset management becomes a forward-looking function that anticipates capital needs, tracks market dynamics, and positions assets for long-term value creation.

From transactional landlord relationships → To brand-aligned tenant partnerships: Tenant relationships are curated with intentionality, ensuring each occupant contributes to and benefits from the Silver Ventures ecosystem.

From siloed property decisions → To integrated portfolio thinking: Individual asset decisions are made within the context of portfolio-wide strategy, capital allocation, and brand coherence.

From outsourced expertise → To in-house strategic authority: The Director builds internal capability that reduces reliance on external consultants and positions Silver Ventures as an operationally sophisticated asset owner.

From annual budget cycles → To 5-year capital planning: Capital expenditure planning shifts from year-to-year reactions to multi-year, portfolio-based allocation aligned with Silver Ventures' stewardship expectations.

From vendor management → To curated brand partnership network: Third-party managers, brokers, and consultants are selected and held accountable not only for performance but for cultural alignment with the Silver Ventures brand.

Tax & Insurance Strategy

• Support the evaluation, appeal, and management of property tax assessments across the portfolio to minimize expense burden
• Assist in developing and overseeing insurance programs, including carrier selection, policy negotiation, and claims management
• Collaborate with legal, risk management, and third-party consultants to ensure appropriate coverage levels and cost-effective insurance solutions

Required Education and Experience

• 5-8+ years of experience in asset management, real estate, or a related strategic role
• Strong financial acumen (budgeting, forecasting, investment analysis)
• Experience with mixed-use, retail, or multifamily environments preferred
• Ability to synthesize financial data and market insights into clear strategy
• Strong cross-functional leadership and influencing skills
• Detail-oriented with a focus on execution, process, and accountability
• Appreciation for place-making, brand, and experiential environments

KPIs

• NOI / EBITDA Growth
• Tenant Health & Retention
• Lease Rate Growth & Quality of Tenant Mix
• Portfolio Occupancy Metrics, including:

• % of total space under lease
• Downtime between tenants

• Campus Experience & Service Quality
• Capital Project Execution, including:

• Budget adherence
• Timeline performance
• ROI realization

• Quality and impact of strategic and market-driven recommendations
• In partnership with P&C, provide talent development support for Associate Asset Manager