Housing Relationship Manager - Chase Home Lending

Community & Affordable Lending is responsible for the development, implementation, and execution of strategies to increase homeownership among minorities across the full economic spectrum and low-to-moderate income customers and communities while managing regulatory and reputational risk. Our strategies are organized around six key pillars: 1) People – attract, retain, and grow a diverse sales and operations organization; 2) Presence – be visibly and actively present, both physically and virtually, in minority and low-to-moderate income communities; 3) Partners – build and enhance relationships with key influencers and referral sources within local communities; 4) Products/Programs – create, enhance, and provide product/program awareness to increase access to credit; 5) Promotion – provide appropriate marketing and outreach in the communities we serve; 6) Policy Reform – promote policy reform to enable equal access to credit, increase housing supply and availability, and foster wealth creation. Job Responsibilities Develop and enhance affordable programs to meet and exceed customer home lending objectives. Position the Consumer Origination Community & Affordable Lending Housing Program Management team to effectively and efficiently manage the most critical projects for the business on time and in budget. Conduct in‑depth analyses of market, sales, financial, and operating data. Think "big picture" across the industry to continuously identify emerging trends that can be used to drive growth. Identify, evaluate, and source new housing assistance programs that align with organizational goals and community needs. Track program performance, gather feedback, and produce regular reports on program success, challenges, and opportunities for growth. Manage the onboarding process for new programs, including completing necessary processes, ensuring compliance with industry best practices, and collaborating with internal teams to implement and monitor services. Create an environment within the sphere of influence that understands the importance of key control groups such as Legal, Compliance, Controls, Risk, and Audit, and collaborate in process and policy design within which the project team operates. Maintain and manage relationships with Housing Finance Agencies (HFAs), municipalities, and nonprofits for all down‑payment assistance program‑related changes, compliance, industry trends, and innovative developments. Required Qualifications & Skillset 10+ years of relevant mortgage experience. Advanced understanding of business and management functions in financial services. Geographic location required to support the specific sales division. Must be authorized to work in the United States. No immigration sponsorship is available for this position. Preferred Qualifications & Skillset Bachelor's degree preferred. 5‑7 years of experience working with mortgage products/programs and credit guidelines strongly preferred. Experience working for or with nonprofits and/or local and state housing finance agencies. We offer a competitive total rewards package including base salary, commission‑based pay, discretionary incentive compensation, comprehensive health care coverage, retirement savings plan, and various employee benefits. Details are provided during the hiring process. We do not offer any type of employment‑based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT). We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Equal Opportunity Employer / Disability / Veterans #J-18808-Ljbffr JPMorgan Chase Bank, N.A.