Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Mon- Friday 8:30am-5:00pm
• Bonus based on performance
• Paid time off
• Signing bonus
• Training & development
• Health insurance
• Opportunity for advancement

About Our Agency

At the Jake Witt State Farm Agency, we are passionate about helping individuals, families, and business owners protect what matters most. Backed by more than 70 years of combined State Farm experience, our team is committed to building lasting relationships through exceptional customer service, integrity, and personalized insurance solutions.

As a small business owner, husband, and father, I understand the value of trust, teamwork, and serving the community. Our agency fosters a supportive, family-oriented environment where team members are encouraged to grow professionally, work collaboratively, and make a meaningful impact on the lives of our customers. If you're looking for a rewarding career with a team that values people, service, and continuous development, we'd love to meet you.

ROLE DESCRIPTION:
Jake Witt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.
• Make outbound calls to customers who have requested insurance quotes, building relationships, identifying needs, and recommending appropriate coverage options. 

QUALIFICATIONS:  

• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.