Senior Direct, Technology Product Management - Enterprise Applications

Product Manager – Enterprise ApplicationsOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Position SummaryThis is a leading global role within the Corporate Finance Technology team, responsible for the product management of JLL's Enterprise Applications ecosystem. The position holds ownership for key business systems including Treasury Management, Procurement, Vendor Management, and their integrations with core ERP platforms. You will manage these functions within JLL's enterprise application landscape, which supports critical finance and business operations across more than 60 countries.This pivotal role ensures operational efficiency, accurate financial transactions, seamless system integration, and exceptional business user experience.Key ResponsibilitiesProduct ManagementDrive product strategy across the full lifecycle of the Enterprise Applications portfolio, from initial definition to end of use, ensuring requirements are met and delivered effectively.Direct those involved in the design, modification and evaluation of all phases of specific products or group of products, providing insights and guidance to drive optimal solutions with clearly defined benefitsPromote use of new technologies and industry-leading trends. Select, develop and evaluate personnel to ensure the efficient operation of the functionManage efforts with Product Managers and Production Support staff to achieve strategic goals. Ensure the team is focused on supporting the current state whilst delivering on requirements and initiativesEmbrace the JLL "Accelerate 2030" strategy with particular focus on "Unlock Platform Excellence" & "Outpace through data and AI"Deliver the approved 3-year Enterprise Applications strategy and roadmap by collaborating with global and regional finance partners to design and implement technical solutionsProvide product expertise and develop strong working relationships with Treasury, Procurement, Finance, and business partnersManage Enterprise Applications robustness ensuring timely resolution of priority issuesResponsible for establishing a comprehensive performance management framework of Enterprise Applications portfolio, providing actionable insights into integration health, data quality, system connectivity, issue resolution, and business value, enabling proactive decision-making for stakeholdersCreate awareness of industry trends and ensure JLL adopts best-in-class working practices and technical solutionsExperience with Sarbanes-Oxley compliance and audit requirements for financial system workflowsBusiness Analysis & System EnhancementCollaborate with Treasury, Procurement, Finance, and business teams to uncover needs and shape them into detailed functional specifications that guide system enhancements.Drive consistency across Enterprise Applications solutions by establishing and enforcing common design standards, reusable patterns, and best practices across the portfolio.Perform gap analysis to evaluate current system capabilities and identify solutions through configuration, customization, or new functionalityAnalyze the technical and business impact of proposed changes to ensure compatibility with existing systems and workflowsSupport the rollout of new modules and features across multiple business units and geographic regionsDevelop and maintain functional specifications, system documentation, and process guides that serve as the authoritative reference for all Enterprise Applications.Technical Oversight & Quality Assurance Identify opportunities to streamline business processes through system configuration and automation Manage operational issues, including reporting, timely resolution, and identifying ongoing mitigation strategies Ensure deliverables are completed on schedule and with minimal errors post-deployment Interface with software vendors and third-party partners to coordinate technical activities and supportRequired Qualifications10+ years of experience supporting Enterprise Applications, ideally in the real estate or a similar service industryBachelor's degree in Information Systems, Computer Science, Business Administration, Finance, or a related fieldDeep functional knowledge of Treasury Management Systems and bank connectivity standards (MT940, CAMT, XML v3)Experience with Procurement and Vendor Management platformsStrong knowledge of ERP systems (PeopleSoft, Oracle, SAP, or similar) with understanding of integration architecturesProven ability to work under pressure, manage complex projects, and deliver resultsExperience supporting at least one global Enterprise Application rolloutExcellent communication and presentation skillsPreferred QualificationsCertifications in Treasury Management Systems, Procurement platforms, or relevant Enterprise ApplicationsOracle AccreditationsExperience with process automation tools and emerging technologies such as GenAI applicationsUnderstanding of regional ERP systems and multi-system integration landscapesKnowledge of global compliance requirements for financial and procurement systemsThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Expected compensation for this position:180,000.00 – 220,000.00 USD per yearFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:Remote –Chicago, IL, San Francisco, CAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay