Client Advisor (Auto Sales)

Nelson Mazda Cool Springs Client Advisor Opportunity

At Nelson Mazda Cool Springs, we're redefining the car buying experience. As a Client Advisor, you'll deliver a professional, pressure-free experience focused on customer satisfaction—not commission. If you're passionate about helping people, thrive in a team environment, and are motivated to grow - we want to hear from you.

What You'll Get

• Base pay of $4,000 per month (non-commissioned) w/ a bonus structure
• New car allowance with Mazda
• 40 Hours of PTO after 90 days of employment
• 401(k) with up to 6% company match $1 for $1!
• Health, dental, and vision insurance available
• Volunteer Time Off (VTO) given on 1st day of employment
• Consistent, predictable schedule: Saturdays required, closed Sundays
• Dedicated on site trainer for training + support to help you succeed!

What You'll Do

• Guide guests through a world-class, transparent car buying experience
• Respond to internet and phone inquiries and schedule showroom appointments
• Make 45+ outbound calls daily to follow up with leads and prospects
• Conduct vehicle walkarounds and deliver expert-level product presentations
• Log all customer interactions in CRM and dealership systems
• Prepare vehicles and customer info for upcoming appointments
• Assist with showroom appearance, lot organization, and guest hospitality
• Stay current on Mazda models, news, and competitive vehicle offerings

What We're Looking For

• Strong communication and customer service skills
• Positive attitude and a team-oriented mindset
• Ability to multitask in a fast-paced environment
• Comfortable using technology and CRM platforms
• Valid driver's license and clean driving record
• Retail or sales experience preferred, but not required

What Success Looks Like

• 13 vehicles sold monthly (rolling 90-day average)
• 95%+ customer satisfaction index (MBEP score)
• High conversion rate of internet and phone leads
• Strong performance in optional protection and service product offerings
• Completion of all Mazda certifications and training

At Nelson Mazda Cool Springs, we live the Nelson Difference —treating every customer like family and every team member with respect. We're proud to foster a workplace where collaboration, integrity, and professional growth are front and center.

Apply Now Submit your application today and take the next step in your automotive career with a team that values people over pressure.

EEOC Statement

Nelson Mazda Cool Springs is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We believe that diversity strengthens our team and allows us to better serve our customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status. We are dedicated to providing reasonable accommodations to individuals with disabilities in the application and hiring process, and to ensure equal opportunities throughout employment.