Security Guard Officer

Security Guard

A Security guard is to be alert to suspicious activity and safety issues on company property. You will present yourself in a professional manner acknowledging customers entering and leaving the store. The Security officer will also be required to travel to various stores to perform the above security functions.

Essential Job Duties:

• Maintain an alert and highly visible position at or near the main entrance in an effort to deter shoplifters, robberies, and other security problems.
• Present yourself in a professional manner, acknowledging (greeting and thanking) customers entering and leaving the store.
• Periodically walk outside the front entrance and visually survey the parking lot for suspicious individuals, vehicles or activity.
• Patrols the sales floor, especially in areas identified as potential targets of shoplifters.
• Be aware of anyone entering the store with large bags, backpacks, etc.
• Will be responsible for checking all boxes that leave the store.
• Will make floor checks when requested by the store management personnel.
• Securing and watching the front door upon the stores closing of business for the day.
• Upon closing of store, checking all exits and doors to ensure that they are secured.
• Upon closing of store, will accompany the manager on duty checking the sales floor and back rooms to ensure all customers have left.
• Check all large bags and boxes taken out of the store by employees.
• Will report any safety hazards, suspicious persons or activities to the manager on duty.
• Will maintain a log of incidents that occurred during your shift that will be signed and reviewed by management.
• Will fill out an incident report on suspicious activities or security issues that will be forwarded to the Loss Prevention Department.
• Will be responsible for communicating all incidents to the management person on duty.
• When requested will watch associates to their cars from outside the front door.
• Understand and abide by all company policies and procedures

Other Job Duties and Responsibility:

• Will assist the manager on duty in escorting intoxicated, rowdy or threatening individuals from the store.
• Responsible for the protection of all store equipment from theft and damage.
• Any tasks as deemed necessary by management in time of need or emergency.

Physical Requirements:

• 18 years of age or older.
• Must be able to safely lift 30-40 lbs unassisted.
• Must stand for extended periods of time unassisted.
• Must be able to walk unassisted for most of shift.

Mental Requirements:

• Detail-oriented to complete required reports.
• Uses good judgment in security matters to help prevent liability claims, suits and other adverse legal action.
• Able to work independently and follow standard operating procedures.
• Able to deal with very stressful situations.

Work Hours:

• As determined by employee handbook.
• This is a closing position which could involve weekends and holidays.

Working Conditions:

• Fast-paced environment.
• Cool within the confines of the store.
• Warm to hot while located at front door and walking the perimeter of the store.

Potential Hazards:

• Physical harm and verbal abuse from individuals.
• Shoplifters and Robberies.

Qualifications:

• Education/Training/Experience:
• o Must possess a Hawaii guard card.
• Communication:
• o Ability to effectively communicate with others in English
• o Possess acceptable written and verbal communication skills in English
• Other:
• o No supervisory authority. Limited to assisting others in matters of a security nature. Reports to the Store Management staff in any areas which involves prevention and apprehension of shoplifters.
• o Able to quickly pick up and follow through with various request of loss prevention division and store management.
• o Troubleshooting/problem-solving ability
• Compensation: Starting rate (as deemed by current pay schedule) or commensurate with experience.