Director of Global Technical Support & Customer Experience

A global technology firm located in Moscow, Idaho seeks a Director of Customer Technical Support. This role involves strategic leadership to guide a high-performing technical support organization, mentoring teams across global operations. The ideal candidate will have over 8 years of experience, strong problem-solving skills, and the ability to implement data-driven decision-making processes. The position fosters professional growth for early-career representatives and emphasizes cohesive team management. You will collaborate cross-functionally to enhance customer experiences and optimize service delivery. #J-18808-Ljbffr