Banquet Bartender at The Renaissance Pittsburgh Hotel & Heinz Hall

Job Overview

Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.

Responsibilities

• Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.
• Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
• Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
• Complete liquor requisitions and supply lists.
• Know and comply with state liquor laws.
• Ensure established pars are maintained.
• Perform all sidework duties according to sidework schedules.

Qualifications

Education/Formal Training

Bartending training and certification, TIPS Certified

Experience

6 months bartending

Knowledge/Skills

Must be 21 years of age to serve alcoholic beverages

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs. Bending/kneeling -ability to bend to lower level cabinets and lift trays.
• Continuous standing required to service guest functions; 100% of the time scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must be able to ruse records and all special requests. Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Ability to accurately count cash. Ability to operate cash register.

Benefits

The Perks for On-Call Ambassadors:

• Paid Sick Time
• Complimentary Employee Meals
• Hotel Discounts (Both Marriott and Sage Portfolios)
• Eligible for Referral Bonuses
• Incentive Programs