Turndown Attendant

Turndown Attendant

Hotel Bel-Air is looking for a Turndown Attendant for the Rooms - Housekeeping division. This is a permanent, full-time position.

Position Overview:

We care about your career and are known for having the absolute best people in the industry. When you join us as a Turndown Attendant you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get:

Our success is a result of our employees. As a Turndown Attendant at Hotel Bel Air, here are just some of the great benefits you will receive:

• Medical/Dental/Vision Benefits
• Pension/401k Plan
• Sick Time
• Paid Time Off
• Unpaid Time Off
• Free Meals on Duty
• Uniform provided with complimentary laundry included
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Hotel Benefits
• Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – Tenured Program
• 50% off at restaurants within all of our Dorchester Collection hotels

As a Turndown Attendant your compensation will be $ 31.92 per hour.

What you'll do:

You'll love what you do and take pride in delighting our guests: • You will be responsible for providing turndown service to our hotel guests during their day. This will include changing linens in a bathroom, the bedroom, and even on rollaway beds. In addition, our Turndown Attendants are responsible for cleaning the rooms in preparation for nightfall which may include cleaning and replenishing amenities and supplies all to ensure our guests receives nothing but the best experience. • Sometimes our guests have special requests involving particular linen/bedsheets or firmness of pillows and beds, and even special occasions. Most of these requests are fulfilled by our Turndown Attendants as they ensure to communicate with all departments and personnel as necessary. • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Turndown Attendant you'll have the opportunity to bring these to life and continue to create our legacy. • While performing the duties of this job, the employee is regularly required to talk, and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus. • Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel. The items shared are the essence of a day in the life of a Turndown Attendant but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring:

• You'll bring your unique personality and passion to the role and the team. • You have a talent for attention to detail is critical for this role. • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. • English is the primary language used in our hotel. You can comfortably communicate in this language. • Our hotels operate nonstop, this requires flexibility from everyone on the team.