Employment Services Manager 1 (PCN 21-3035)

Job Description Employment Services Manager 1 (PCN 21-3035) located in Sitka, AK. This recruitment is exempt from the Hiring Freeze (Administrative Order 358). The Department of Labor and Workforce Development, Division of Employment and Training Services is recruiting for an Employment Services Manager 1. No cover letter required. This position is in the General Government Unit (GGU) at Range 16 and serves under the direct supervision of the Southeast Regional Manager (ESM 3) located at the Juneau Job Center. Responsibilities include managing the activities of the Sitka Job Center by providing outreach of employment and training services to the local and surrounding communities; planning, organizing, scheduling, and facilitating program functions; administering and managing federal and state entitlement and employment programs and services; supervising and managing program staff; coordinating program services with other public and private sector entities; promoting utilization and understanding of program services; and maintaining a viable workforce. Who We Are Looking For Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work. Creative Thinking: Uses imagination to develop new insights into situations and applies innovative solutions to problems; designs new methods where established methods and procedures are inapplicable or are unavailable. Client Engagement/Change Management: Knowledge of the impact of change on people, processes, procedures, leadership, and organizational culture; knowledge of change management principles, strategies, and techniques required for effectively planning, implementing, and evaluating change in the organization. Benefits of Joining Our Team This is a full-time permanent position. You will join a team that demonstrates a high level of initiative, excellent interpersonal skills, and an ability to adapt to a changing environment. There are opportunities for advancement and continued development of skills and knowledge base. The State of Alaska offers 12 paid holidays per year in addition to generous paid leave accrual, a comprehensive health benefits package, and a competitive retirement plan. The Working Environment You Can Expect The work week for this position is Monday through Friday, 7.5 hours per day on a work schedule determined between the hours of 8 am and 4:30 pm. Minimum Qualifications Interpersonal Skill: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Customer/Quality Focus: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers. Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules. Location Sitka, AK Contract Type and Hours Full-time permanent. Monday through Friday, 7.5 hours per day between 8 am and 4:30 pm. Contact Information Melinda Otieno Southeast Regional Manager Phone: View phone number on click.appcast.io View email address on click.appcast.io #J-18808-Ljbffr State of Alaska