Family Advocate

Job Purpose:

**MUST BE BILINGUAL (Spanish)**
- The Family Advocate at the COMMUNITY ACTION AGENCY OF OKLAHOMA plays a crucial role in supporting families within the community by providing guidance, resources, and advocacy. This position is designed to empower families to overcome challenges and improve their quality of life through comprehensive support services.

Key Responsibilities:
- Establish and maintain trusting relationships with families to understand their unique needs and challenges.
- Provide families with information and access to community resources, including housing, healthcare, education, and employment services.
- Advocate on behalf of families to ensure they receive necessary services and support from community organizations and government agencies.
- Collaborate with other social service professionals to coordinate and deliver comprehensive support to families.
- Conduct assessments to identify family strengths and areas for improvement, developing tailored action plans to address specific needs.
- Monitor family progress and adjust support strategies as needed to ensure successful outcomes.
- Maintain accurate and confidential records of family interactions and services provided.
- Participate in community outreach activities to raise awareness about available resources and services.
- Stay informed about developments in social services and community resources to provide families with current and effective support.

Required Education:
- Bachelor's degree in Social Work, Psychology, Human Services, or a related field.

Required Experience:
- Minimum of 2 years of experience in social services or a related field working with families and children.
- Experience in case management and advocacy for diverse populations.
- Familiarity with community resources and services in Oklahoma.

Required Skills and Abilities:
- Strong interpersonal and communication skills, with the ability to build rapport with clients and community partners.
- Excellent organizational and time-management skills, capable of handling multiple cases and priorities.
- Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a dynamic environment.
- Proficient in Microsoft Office Suite and case management software.
- Understanding of confidentiality and ethical considerations in social services.
- Ability to conduct assessments and develop individualized service plans for families.
- Demonstrated problem-solving skills and conflict resolution abilities.