IT Help Desk Coordinator

Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings: Staff Augmentation Lifecycle IT solutions Application Development & Support Outsourced Testing Mobile Development and Test Automation Job Description Job Position: IT Help Desk Coordinator Duration: 2+ months 3 years or above of enterprise support experience Proficient in providing onboarding, offboarding, and deskside support Proficient in providing Windows and Mac support Linux knowledge is a plus Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree and 3-5 years of experience. Additional Information All your information will be kept confidential according to EEO guidelines. Day to Day Duties Develop complete back-end stack of projects using Java, Oracle, ActiveMQ, Redis, on an AWS stack. Help write new design patterns, improve and adapt existing design component integration. Integrate back-end REST with front end UI. Assist in the design of, and implementation of back end changes across our product base. Debug services oriented architectural components. #J-18808-Ljbffr Pyramid Consulting