Account Manager II - Regional Enterprise Expansion

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

Responsible for Regional Enterprise sales account development within an established geographic territory. This role sells a complex suite of technology services and products to drive sales, increase brand awareness, and grow the assigned territory. The successful candidate will combine business development skills with the technical knowledge needed to engage IT leaders and connect customer needs with business outcomes.

Location and Schedule

• This is a work-from-home position; however, the selected candidate must live in Colorado to be considered.
• The role requires approximately 25% to 50% of time conducting sales activities outside the home office.

The Main Responsibilities

• Develop Regional Enterprise sales within designated target markets by identifying opportunities through cold calling, premise visits, networking, lead generation, proposal submissions, and customer appointments.
• Build relationships beyond the traditional IT department within assigned customer accounts to uncover needs, develop new contacts, and identify additional business opportunities.
• Conduct knowledgeable, high-level technical discussions with IT directors and other customer stakeholders while collaborating with solution engineering resources.
• Identify, bid on, negotiate, and close new sales opportunities to meet or exceed established sales and revenue quotas.
• Develop comprehensive account plans and strategies to win new business and expand existing customer relationships.
• Provide accurate and detailed weekly forecasts of identified and proposed opportunities.
• Collaborate across Customer Success, Product, Marketing, Solutions and Technology, Sales Support, and Service Delivery to solve customer needs.
• Provide sales leadership with insights into customer trends and organizational changes, recommending actions that strengthen the company’s position with customers.

What We Look For in a Candidate

Minimum

• Bachelor’s degree or equivalent education and experience.
• 5 to 7+ years of experience using a solution-based sales methodology for enterprise technology services in a consultative, complex business-to-business sales process.
• Demonstrated success meeting or exceeding sales quotas in a complex sales environment.
• Experience managing complex sales cycles and engaging multiple decision-makers.
• Ability to conduct knowledgeable, high-level technical conversations with IT directors and other customer stakeholders.
• Proven ability to build relationships across multiple business functions within assigned customer organizations and uncover new opportunities.
• Strong verbal communication, written communication, and formal presentation skills, with demonstrated proficiency in selling through close.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.

Preferred

• Experience selling telecommunications, networking, cloud, security, managed services, or technology solutions.
• Strong business acumen and knowledge of the company’s products, services, and solutions.
• Knowledge of enterprise sales methodologies and strategic account planning.
• Experience with Salesforce or another customer relationship management platform.
• Ability to align technology solutions with customer business outcomes.
• Proven ability to collaborate effectively across functions and stakeholder groups.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$67,725 - $90,300 in these states: CO

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• LI-Remote

• LI-MR1

What to Expect Next

Requisition #: 343713

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.