Product Manager (Mobile devices)

Product Manager (Mobile Devices)Immediate need for a talented Product Manager (Mobile Devices). This is a 06+ Months Contract opportunity with long-term potential and is located in Irving, TX (Onsite).Job ID:26-30990 Pay Range: $50 - $55/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Key Responsibilities:Own and evolve product strategy for mobile device hardware and software support, including handheld scanners, tablets, device applications, and related Store Systems toolsTranslate store, field operations, franchisee, and business needs into a clear product vision, roadmap, and prioritized backlogIdentify opportunities to simplify store operations and improve efficiency through reliable mobile devices, applications, and integrated digital solutionsOwn the product lifecycle for client mobile devices, from hardware requirements, evaluation, and onboarding through deployment, upgrades, support, replacement, and retirementDefine requirements for handheld scanners, tablets, accessories, charging solutions, connectivity, ergonomics, durability, battery life, and store-ready device experiencesEnsure client and related client applications are available, usable, and reliable across supported mobile device form factors and operating-system versionsPartner with engineering and hardware vendors on device-specific capabilities, scanner SDKs, barcode scanning behavior, hardware triggers, peripherals, and compatibility testingDrive resolution of device, application, scanning, connectivity, performance, and usability issues that affect stores or field teamsDefine and improve device onboarding, provisioning, configuration, application distribution, update, security, and support workflowsPartner with IT and engineering teams on mobile device management capabilities, including remote application installation, configuration, upgrades, device health, compliance, monitoring, and troubleshootingEstablish clear operational processes for device enrollment, store assignment, replacement, incident management, and lifecycle trackingUse device health data, support trends, and field feedback to identify systemic issues and improve the reliability of the mobile device fleetBuild and enhance mobile capabilities that support store teams in completing daily workflows, including inventory scanning, ordering, receiving, write-offs, shelf and product management, training, and operational executionImprove workflow efficiency by reducing manual effort, device switching, paper-based processes, and redundant steps across client, and connected systemsPartner with store, field, and business stakeholders to deeply understand operational pain points and translate them into scalable mobile solutionsDrive integration across POS, device-management platforms, enterprise systems, and external vendor platforms to create a seamless operational experienceOptimize user experience for handheld, tablet, mobile, desktop, and store-floor workflowsEvaluate opportunities to automate, streamline, and improve operational processes through better device connectivity, application availability, and data accessAct as the primary point of contact across Store Systems, operations, product, technology, IT, hardware and software vendors, field teams, and leadership stakeholdersFacilitate alignment across diverse teams, ensuring clarity on priorities, timelines, dependencies, risks, tradeoffs, and support responsibilitiesClearly articulate product decisions, roadmap updates, device readiness, support needs, and outcomes to both technical and non-technical audiencesWrite and refine user stories, manage backlog grooming, and participate in sprint planning and executionWork closely with engineering, architecture, design, QA, IT, vendors, and business partners to deliver high-quality, scalable hardware-enabled software solutionsLead device and application testing, pilot validation, rollout, operational readiness, training, and adoption efforts for new devices, applications, integrations, and enhancementsDefine and track KPIs related to device availability, device health, application adoption, scanning performance, support volume, rollout completion, workflow efficiency, and store or field outcomesLeverage device telemetry, system performance information, support data, and user feedback to continuously refine mobile workflows and product experiencesIdentify opportunities to automate, streamline, and improve device and operational support processes based on performance insightsKey Requirements and Technology Experience:Experience supporting retail, field operations, franchise environments, store systems, mobile devices, hardware rollouts, or workforce-management toolsExperience working with hardware and software vendors and coordinating device, application, or integration delivery across multiple organizationsExposure to mobile device management, application distribution, device health monitoring, scanner SDKs, barcode scanning, reporting tools, dashboards, operational analytics, or support platformsBachelor's degree in a technical, business, or related field (MBA or advanced degree a plus)Our client is a leading Retail Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.