Payment Operations Specialist

Payment Operations Specialist The Payment Operations Specialist accurately processes outgoing wires ensuring information is properly entered into the system in accordance with the customer's directive. They also verify information received on incoming wires ensuring the proper account is credited with the proceeds. Expected Work Hours 40 Responsibilities Process wire transfers in accordance with the department's policies and procedures. Upon identification of any potential AML issues, immediately notify the AML/BSA Department for further instructions. Provide excellent customer service by the timely completion/accuracy in processing wires. Execute daily supplementary funding to the clearing house and resolve any cash liquidity discrepancies. Assist in the completion of the Department's End of Day General Ledger proofs for CHIPS, SWIFT, and Fed. Maintain proper documentation, track, and follow all provided processes and protocols precisely and timely to remain within Regulatory Compliance guidelines. Communicate with branches and other internal departments properly addressing any wire concerns/issues. Resolve all foreign exchange and USD wire transaction investigations such as trade discrepancies, non-receipt of funds, and trade confirmations. Requirements Knowledge of Microsoft Office products (including Outlook, Excel & Word). Knowledge in the Payment Operations working environment and manage business results in alignment with strategic objectives. Make sound decisions that incorporate the needs of the customer and the Bank. Strong verbal and written communication skills. Ability to prioritize tasks. Ability to work independently. Ability to interpret a variety of instructions furnished in written or oral form. Excellent interpersonal skills. Strong telephone and communication skills required. Required Experience High School Diploma or GED equivalent. Minimum of 2 years of banking or financial experience. Preferred Experience Knowledge of Wire Transfers. Full-time/Part-time Full-time FLSA Non-exempt Location 925 Allwood Rd, Clifton, New Jersey 07012, United States Pay Range $20.53 - $34.23 / hour Benefits We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions. In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process. EEO Statement Valley is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status or characteristic. Accommodation for Persons with Disabilities If you are a person with a disability and need a reasonable accommodation to search or apply for a career opportunity, please call us at View phone number on click.appcast.io, option 2, for assistance with an alternate method of access. A response to your accommodation request may take up to two business days. Other inquiries to this number will not receive a response. #J-18808-Ljbffr Valley National Bank