Events and Campus Manager (41623)

SUMMARY


To transform the physical headquarters into a vibrant, high-energy hub for the team members and the community, while strategically managing external retail store activations and other events across Goodwill Industries of Central Florida. This role bridges corporate culture with field operations, managing on-site events, hosting impactful visitor experiences, fostering strategic community partnerships, and owning the flawless execution of all new store openings and leadership summits.


ESSENTIAL FUNCTIONS/DUTIES

1. Community Partnerships & Space Management: Serve as the primary point of contact for external community partners booking space within The Headquarters Campus Building (HQ Campus), ensuring these relationships build on utilization goals. You will manage the booking calendar for example and oversee the logistics and communication for meetings and gatherings.

1. Event & Logistics Ownership: Manage the end-to-end lifecycle of internal & external events & bookings. This includes room configurations, catering coordination, technology troubleshooting, and on-site hospitality. Sourcing and managing third-party vendors (food, entertainment, photographers, decorators, etc.).

1. Tour & Visitor Experience: Own the "first impression" of the HQ Campus. Design and lead tours for visiting guests, stakeholders, and community partners, ensuring the building's story and values are effectively communicated.

1. Building Activations: Assist in the execution of "culture-first" programming for Administration Building Campus staff. In collaboration with the Manager, Learning & Engagement, you will assist in planning and hosting "Lunch & Learns" Campus team socials, and wellness activities that make the office a destination of choice, reporting directly to the Manager, Learning & Engagement.

1. External Retail Events Management: In partnership with the Project Lead, plan and execute all new store openings and reopenings, ensuring seamless operations, high community impact, and alignment with project goals. This includes coordinating ribbon-cuttings, localized public marketing "teasers," and managing onsite logistics (furniture, signage, and catering) to ensure a flawless first impression.

1. Leadership & Operations Alignment: Plan and coordinate store leader luncheons and summits. Work directly with Project Lead to set the cadence, define topics, and ensure all field events are high-impact and strategically relevant. For example, if the topic is "Visual Merchandising," you might organize a store-floor workshop instead of a standard conference room meeting. Collaborating with Operations to align event timing with the retail calendar. You ensure major events don't conflict with peak inventory periods or "Black Friday" level surges.

1. Operational Excellence: Serve as the primary liaison for all event vendors and logistics across all locations, ensuring brand standards, safety compliance, and budget adherence are maintained.

1. Perform other duties as assigned.

QUALIFICATIONS/COMPETENCIES

1. You have a creative hospitality mindset and enjoy being the "face" of a building, greeting everyone with high energy.

1. You are highly organized and can manage multiple calendars, vendor contracts, and logistics checklists simultaneously.

1. You understand that a building is more than just desks; you see physical space as a tool to build community and drive the company's mission.

1. Demonstrated ability to manage multiple projects simultaneously with strong organizational, time management, and communication skills.

1. Ability to adhere to the organization's Core values.

1. Ability to speak in a polite tone that can be clearly understood.

1. Excellent written and verbal communication skills.

1. Knowledge of MS Office software and the ability to produce grammatically correct and error-free work.

1. Knowledge of basic office practices and procedures.

1. Ability to maintain confidentiality of departmental and external partner information.

1. Skilled in office equipment (i.e. virtual conferencing, computer, etc.)

1. Bilingual in English/Spanish is preferred.

1. Notary accreditation is preferred.

Education and/or Experience:

• 3+ years in hospitality, event management, or workplace operations, with a proven track record of successfully planning and executing events

• Strong public speaking and presentation skills for group orientations or hosting large-scale events.

• High School education or equivalent. One (1) year administrative experience preferred.

Math Ability:


Level 2: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Computer Skills: To perform this job successfully, an individual should have intermediate knowledge of Microsoft Office 365, Teams, Zoom and HR Databases. Proficiency in room booking software, event management tools, and communication platforms like Slack or Microsoft Teams.


License and Certifications:


Valid Florida Driver's License with a clean driving record and current private auto insurance policy.