Catering & Conference Services Manager

Start Your Journey For nearly a century, Ponte Vedra Inn & Club and The Lodge & Club have been premier destinations on Florida's Atlantic coast, where traditions are celebrated, connections are formed, and memories last a lifetime. Together, these iconic oceanfront resorts offer a blend of timeless charm, coastal elegance, exceptional amenities, and personalized service that creates extraordinary experiences for guests and members alike. Guided by a vision to create connections for a lifetime in the most beautiful places, our team is committed to delivering exceptional hospitality while fostering a sense of belonging for guests, members, and one another. Through integrity, graciousness, innovation, wonderment, and community, we honor a legacy of excellence while creating memorable moments that inspire guests to return year after year. The Opportunity Ponte Vedra Inn & Club and The Lodge & Club are seeking an experienced and motivated Catering & Conference Services Manager to support catering, conference services, social events, and group functions across our oceanfront resort properties. This position is responsible for selling, planning, coordinating, and executing catering events while serving as the primary point of contact for clients throughout the planning process. Working closely with resort leadership, clients, vendors, and operational departments, the Catering & Conference Services Manager ensures seamless event execution, exceptional guest and member satisfaction, and the achievement of departmental revenue goals. The Day-to-Day Sell, coordinate, and execute assigned catering events, social functions, corporate meetings, and group programs from initial planning through event completion. Serve as the primary point of contact for clients throughout the planning and execution process, providing timely communication, proactive guidance, and exceptional service. Conduct site tours, respond to inquiries, prospect for new business opportunities, and maintain client relationships to generate repeat and referral business. Prepare Banquet Event Orders (BEOs) and all required event documentation, ensuring accurate communication of event details to operating departments. Coordinate menus, beverage selections, rental equipment, event logistics, timelines, vendor requirements, and special requests. Maintain comprehensive knowledge of resort offerings and identify opportunities to increase revenue through menu enhancements, upselling, and customized recommendations. Monitor event guarantees, deposits, attendance projections, staffing needs, and contractual requirements to ensure deadlines are met. Maintain accurate event records and communicate updates and changes to all affected departments in a timely manner. Participate in planning meetings, BEO meetings, departmental meetings, daily stand-ups, and other operational meetings. Provide on-site event management for assigned functions, coordinating with clients, vendors, and resort departments to ensure exceptional event execution. Develop and maintain strong working relationships with clients, members, vendors, colleagues, and resort departments. Stay informed on catering, conference, wedding, and hospitality trends and incorporate innovative ideas that enhance the guest experience and revenue opportunities. Maintain flexibility to support business demands, including evenings, weekends, holidays, split shifts, and extended hours as needed. Support departmental leadership through administrative responsibilities and additional assignments as requested. Perform other duties as assigned. What Sets You Apart College degree in Hospitality Management, Business, Marketing, or a related field preferred. Minimum of two years of catering, conference services, event planning, hospitality sales, or related experience required. Strong organizational, multitasking, and time-management skills. Proficiency with computer applications and business systems. Excellent written, verbal, and interpersonal communication skills. Knowledge of food and beverage service, banquet operations, event planning, and hospitality standards. Ability to read, write, and speak English fluently. Ability to stand and walk for extended periods during events. Ability to work indoors and outdoors in varying weather conditions. Ability to lift, carry, and move items weighing up to 50 pounds. Availability to work a flexible schedule, including evenings, weekends, holidays, split shifts, and extended hours based on business needs. What's In It For You? We believe that exceptional hospitality starts with exceptional people. That's why we're committed to supporting our team members through competitive benefits, professional development opportunities, and exclusive resort privileges designed to help you thrive both personally and professionally. Enjoy a beautiful work environment, a culture of belonging, and the opportunity to grow your career with one of Florida's premier hospitality organizations. Competitive pay Paid time off, including vacation, holidays, and sick time Medical, dental, vision, life insurance, and disability coverage for eligible team members 401(k) with company match Flexible scheduling opportunities Complimentary parking and employee dining café Five-Diamond service training and professional development opportunities Certifications and continuing education opportunities Complimentary Uniform Dry-Cleaning Services Career growth and advancement opportunities throughout Gate Hospitality Group Preferred lodging rates Discounted golf and select recreational amenities Ponte Vedra Inn & Club and The Lodge & Club are an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. #J-18808-Ljbffr Gate Hospitality Group