Production Lead at Woodlawn

Production Lead at Woodlawn Regular Full Time Sales Cincinnati, OH, US About Ohio Valley Goodwill Industries Ohio Valley Goodwill Industries is a non‑profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years. Position Summary The Production Lead plays a key role in supporting leadership by driving daily operational excellence and reinforcing Goodwill’s mission and brand standards. This role provides hands‑on leadership in production, supports performance goals, and serves as a role model for professionalism, service, and teamwork at all times. Minimum Requirements Education : None Experience : Previous experience in customer service preferred. Ability to work independently in unsupervised situations. Sixteen years or older. Essential Job Skills : Proper lifting, stacking and sorting methods preferred. Essential Duties Support the Production Manager and Assistant Production Manager with day‑to‑day operations. Ensure compliance with all policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities. Provide coaching, direction, and training to production team on job related responsibilities. Make recommendations to Asst Mgr. or Manager related to disciplinary or corrective action. Inspect and validate accurate pricing and quality of production. Ensure production team is working at a pace that will ensure the team achieves daily production goals. Support day‑to‑day operations, including inventory counts, pricing, and other areas as needed. Always act as a brand ambassador, representing Goodwill in a professional manner and protecting the organization’s reputation. Maintain a professional appearance and behavior, refrain from any unprofessional conduct. Communicate effectively with production leadership and team members regarding priorities, goals, and daily expectations. Support a culture of accountability, teamwork, and continuous improvement. Serve as a reliable point of contact when management is not immediately available. Demonstrate reliability, professionalism, and accountability. Other duties assigned by leadership. Supervisory Responsibility and Requirements This position is responsible for training and delegating work assignments to the Merchandise Processor & Material Handler positions. At least 1 year of supervisory experience preferred. Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time. Work a flexible schedule in support of production including night, weekend, and holiday shifts. Ability to effectively communicate in English with internal and external customers. Ability to lead by example in a fast‑paced environment. Physical Requirements Ability to sit or stand for eight hours. Ability to bend and twist. Ability to lift and carry 35 pounds with or without a reasonable accommodation. Moderate warehouse noise. Ability to work in a confined area. Regular tasks require standing, sitting; talking, hearing, and using hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel. Specific vision abilities required due to computer work. Regular, predictable attendance is required as business demands dictate. The role will not allow use of headphones or personal cell phone during shift due to safety concerns. Working Conditions Working in office and warehouse (warehouse settings). Prolonged standing, repetitive walking, sitting. Lifting/pushing/pulling 50+ lbs. Benefits Paid Vacation and Sick. Paid Holidays. 403(b) with company match. Employee Assistance Program. EEO Employer/Vet/Disabled #J-18808-Ljbffr