Senior Medical Assistant Certified- Department of Medicine (Medical Center)

Overview Come lead with us at Houston Methodist Specialty Physician Group. At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advanced examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e., Hand Hygiene Validator, EMR super-user). The Sr. MA assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA participates in patient care under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. The Sr. MA may act as preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. Qualifications FLSA STATUS : Non-exempt Education : High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.). Experience : Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline. Licenses and Certifications : Required: Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant or EMT BLS - Basic Life Support or Instructor (AHA) - American Heart Association Preferred : CPT – Certified Phlebotomy Technician (ACA) Skills and Abilities Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations. Proficient in speaking, reading, and writing English to perform essential functions, especially regarding safety. Ability to effectively communicate with patients, physicians, family members and coworkers with a customer service focus and positive language principles. Knowledge of medical practice and care of patients; ability to assist with examinations, diagnostic and treatment procedures; knowledge of medical equipment and instruments. Ability to develop and maintain clinical quality assurance and accurate medical records. Demonstrates a learning attitude toward solving problems, using good reasoning and judgment. Provide safe, patient-centered, compassionate and competent care. Proficient in computer skills for documentation and work-related purposes; completes required continuous training and maintains current certifications. Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public; works well in a team. Understanding of the patient population as it relates to the clinical disease process. Advanced assessment competencies appropriate for level of practice. Essential Functions People Essential Functions : Role models and promotes a positive work environment, supports interprofessional care, leads problem resolution within the unit, and facilitates teamwork. Collaborates with the interprofessional health care team; communicates and reports pertinent patient care information; mentors peers and fosters professional communication. Independently executes duties as a preceptor and clinical resource, provides structured feedback and guidance to colleagues. Service Essential Functions : Provides care to patients under direct supervision; completes pre-visit planning and documentation; anticipates the needs of the patient population with the provider team. Documents vital signs, chief complaints, medication review, medical and social history in the EMR; records all care, diagnostics, treatments, and procedures per policies. Follows up with patients to ensure adherence to recommendations and coordinates care with associated providers and services. Provides care coordination with hospital, ED, consulting physicians, and community resources as appropriate; handles patient inquiries. Role models behaviors to improve patient satisfaction scores. Quality/Safety Essential Functions : Reports observations and abnormal findings; ensures patient privacy and safety; performs routine tests (e.g., EKG, rapid strep, urinalysis, urine pregnancy tests); sterilizes instruments and maintains exam/treatment rooms and supplies. Finance Essential Functions : Uses resources efficiently; stocks exam rooms, maintains inventory, and orders supplies; demonstrates time management and prioritization. Growth/Innovation Essential Functions : Develops team members; participates in professional development and department-level educational activities; contributes to performance improvement initiatives. Supplemental Requirements Work Attire : Uniform: Yes; Scrubs: Yes; Business professional: No; Other (department approved): Yes On-Call : No (on-call may be required during emergencies as needed) Travel : May require travel within the Houston Metropolitan area; yes; may require travel outside the area: No Houston Methodist is an Equal Opportunity Employer. #J-18808-Ljbffr Houston Methodist