Sales Associate

Job Description

Job Description

StretchLab is a national leader in the health and wellness industry. We are seeking a qualified Front Desk Sales Associate to focus on delighting our members and guests and driving sales and service excellence as we expand in the community.

POSITION: The Sales Associate will assist the Studio Manager with customer management and new membership and retail sales by bringing new clients to the studio, creating strong relationships and providing a positive customer experience. This position also assists with retaining customers by providing top-notch service to current members. Boutique fitness/wellness studio knowledge or experience is a bonus but not required. This position is a part-time position that requires availability to work weekdays, some weekends, evening and/or morning shifts. Schedule will be confirmed based on your availability and studio needs.

REQUIREMENTS:

• Excellent communication and customer service skills required
• Warm welcoming and engaging personality
• Attention to detail and reliability
• Ability to build strong customer relationships
• Goal-oriented with an ability to support membership and retail sales
• Self-motivated, responsible, on-time and takes initiative
• Ability to learn and use the ClubReady software system
• Must have excellent communication skills via in-person, phone and email
• Strong organizational and multi-tasking skills
• Must have proficient computer skills
• High school diploma or equivalent required

RESPONSIBILITIES:

• Contact new leads via phone, text and email to conduct needs assessment and book initial appointments
• Confidently and clearly present care plan details and pricing based on recommendation from Flexologist team members
• Maintain expected level of personal sales production including memberships, session packs and retail
• Participate in special community events (health fairs, local running events, etc.) to promote StretchLab and our services
• Process accurate credit card transactions
• Follow-up tasks with prospective clients
• Maintain accurate inventory of retail clothing and other items
• Attend and complete all relevant training activities and team meetings
• Maintain cleanliness of the studio
• Other duties as assigned

COMPENSATION & PERKS:

• This position offers a competitive base hourly rate
• Commission paid on sales
• Performance bonus potential
• Stretch membership
• Financial planning advisor
• Healthcare stipend (based on company policy)
• Great opportunities for growth within the studio including additional sales and management positions
• Employee Retail Discounts