Technical Solutions Architect

What you'll do Solution to Value Alignment Serve as the first Albert point of contact in the scientific deployment process, navigating ambiguous customer environments to define scope, surface priorities, and establish a clear path forward before formal delivery begins. Design and deliver complex, enterprise‑grade scientific solutions that translate customer R&D workflows into Albert OS, ensuring measurable value at each stage of the customer journey. Act as a trusted scientific advisor to customer executives and technical stakeholders, shaping digital transformation strategy and aligning Albert's capabilities to long‑term business goals. Guide customers in mapping legacy tools and workflows into unified data workflows within Albert, including integrations with existing systems. Identify and develop high‑impact use cases early in the deployment cycle, translating complex scientific requirements into clear, actionable delivery plans. Business Case Analysis & Value Capture Collaborate with sales and technical teams to craft compelling business cases, quantifying outcomes tied to cost savings, process efficiency, innovation speed, and risk reduction. Translate customer R&D needs and pain points into actionable technical solutions aligned to business goals, relaying and prioritising requirements to internal teams to drive timely delivery. Drive platform adoption by demonstrating measurable success in both pre‑sales and post‑implementation contexts. Partner with R&D and non‑R&D customer teams to implement and scale successful pilots and deployments, connecting value to business goals across project types including innovation, product development, product maintenance, and operational excellence. Sales Support Support enterprise sales by delivering technical presentations, leading exploratory discussions, mapping laboratory workflows to Albert, and constructing architectural and data flow diagrams. Develop presentation materials that emphasize the value of Albert's solutions to customer business needs, and manage key partnership discussions to help shape effective, scalable engagements. Partner with Sales Enablement to provide input on customer engagement strategies that support successful, long‑term solution implementation and value alignment. Leadership & Impact Mentor and develop junior scientific staff, raising the team's capability in both scientific domain knowledge and customer‑facing delivery. Represent Albert in strategic customer conversations and technical workshops, acting as the voice of the customer within Albert to help shape product offerings and service delivery. Lead change management efforts within customer organisations, guiding stakeholders through the adoption of new digital workflows and ways of working. You will have Master's degree or higher in Chemistry, Chemical Engineering, Materials Science, Polymer Science, or a related scientific or engineering discipline. 5+ years of industry experience, preferably in chemical or materials R&D or digital transformation. Experience in front‑end innovation, product development, or R&D management, with familiarity moving from concept to market‑ready product. Deep understanding of how scientists conduct work across a range of laboratory settings, including familiarity with the systems and tools they rely on daily – such as electronic lab notebooks (ELN), laboratory information management systems (LIMS), inventory‑management platforms, analytical and process development workflows, and regulatory data systems. Strong background in scientific coding with Python; AWS experience is a plus. Demonstrated ability to engage at the executive level and navigate complex enterprise environments. Proven track record of operating independently in ambiguous, early‑stage customer engagements where scope and priorities must be defined from the ground up. Experience leading change management within enterprise customer organisations. Fluency in German and English, both written and spoken, is required. Excellent written and verbal communication skills; able to engage with technical and non‑technical audiences alike. Collaborative mindset with the ability to work effectively across teams and time zones. Willingness and ability to travel 30–50% of the time, primarily within Europe, to support customer engagements and on‑site deployments. Key competencies Systems Thinking: Ability to visualise and design how scientific workflows, data systems, and business processes connect — and to bring structure to environments where those connections are not yet defined. Grit: Self‑starter who thrives in startup environments, willing to develop new skills – whether in executive communication, IT scoping, or implementation strategy – in service of the customer outcome. Empathy: Strong active listening across multiple personas and cultures; able to understand and articulate customer needs at both the bench and the boardroom level. Leadership: Ability to lead initiatives and drive projects to completion with little or no oversight, including mentoring junior team members and raising overall team capability. Adaptability: Comfortable operating in dynamic, evolving customer and company environments where priorities shift and playbooks are still being written. Innovator: Passionate about improving customer outcomes through digital tools and scientific rigor; continuously seeks better ways to deliver and demonstrate value. Collaboration: Strong interpersonal skills and the ability to work effectively with cross‑functional teams, building trust and rapport with clients and stakeholders at all levels. #J-18808-Ljbffr