Healthcare Coordinator (Registered Nurse)

Job Description

Job Description

Description:

Are you an experienced nurse looking to make an impact beyond the bedside?

Cooperative for Human Services, Inc. (CHS) is seeking a Registered Nurse to join our nonprofit human services organization as a Healthcare Coordinator. This is an opportunity to use your clinical knowledge in a meaningful, community-based role where you can build lasting relationships, guide and educate employees, improve healthcare practices, and positively influence the lives of people with developmental disabilities.

This is not a traditional hospital or bedside nursing position. Instead, you will work across CHS programs and community settings, helping ensure that individuals receive safe, thoughtful, person-centered healthcare while living in their homes and participating in their communities.

What You Will Do

As Healthcare Coordinator, you will serve as a trusted healthcare resource throughout the organization. Your responsibilities will include:

• Coordinating and monitoring healthcare services for individuals supported by CHS.
• Reviewing healthcare records, identifying emerging needs, and recommending appropriate services, testing, equipment, and follow-up care.
• Providing clinical consultation, support, and guidance to employees across CHS programs.
• Serving as one of CHS’s Medication Administration Program (MAP) Coordinators.
• Supporting compliance with MAP regulations, policies, procedures, and documentation requirements.
• Providing required MAP training and other health-related education to CHS employees.
• Visiting program locations to audit healthcare records, monitor service delivery, and evaluate medication administration practices.
• Collaborating with individuals, families, guardians, healthcare providers, CHS employees, DDS, regulatory bodies, and community partners.
• Attending medical appointments, consultations, and Individual Support Plan meetings as needed.
• Advocating for the healthcare needs, rights, dignity, and informed participation of each person supported.
• Helping develop and improve healthcare and medication administration policies and procedures.
• Participating in quality-improvement initiatives and preparing accurate and timely reports.
• Recognizing and responding appropriately to potential abuse, neglect, safety, or healthcare concerns.

MAP Training

Strong medication administration practices are essential to providing safe, high-quality support. The Healthcare Coordinator plays a central role in CHS’s Medication Administration Program and is responsible for helping employees understand and follow MAP requirements.

Current MAP Trainer certification is preferred. Candidates who are not currently certified must be eligible and willing to complete the required MAP training and obtain and maintain the certification required by CHS and applicable regulations.

On-Call Responsibilities

To ensure that CHS programs have access to clinical guidance when it is needed, participation in on-call coverage is a required part of this position.

When assigned, the Healthcare Coordinator provides consultation and support for health, medical, and safety concerns outside regular business hours. The successful candidate should be comfortable assessing situations by phone, guiding employees through urgent concerns, and determining when additional medical intervention or emergency care is necessary. Specific coverage expectations will be discussed during the interview process.

Requirements:

What You Will Bring

• Current, unrestricted Registered Nurse license in the Commonwealth of Massachusetts.
• At least four years of nursing experience.
• At least one year of experience supporting individuals with intellectual or developmental disabilities.
• Current MAP Trainer certification or the ability and willingness to complete required MAP training and maintain certification.
• Strong clinical assessment and professional judgment.
• Excellent communication, training, analytical, and interpersonal skills.
• Knowledge of the healthcare needs of individuals with developmental disabilities.
• Ability to respond calmly and effectively to medical emergencies and healthcare concerns.
• Valid driver’s license and the ability to travel independently to CHS program locations and other community settings.
• Ability to work a flexible schedule and participate in required on-call coverage.
• Ability to lift up to 30 pounds, with reasonable accommodation as applicable.

Why Join CHS?

At CHS, nursing is part of a broader human services mission. Your expertise will help employees feel more confident in the support they provide and help individuals maintain their health, independence, dignity, and connection to the community. This role may be a great fit if you enjoy education, advocacy, problem-solving, and relationship-based care and are looking for an opportunity to apply your clinical experience in a setting where your guidance can have a lasting impact.

CHS is an equal opportunity employer. We value a diverse workforce and consider qualified applicants without regard to legally protected characteristics. Reasonable accommodations are available throughout the application and employment process.

Pay: $42.00 - $46.00 per hour

Work Location: In person, frequent local travel required