CCBHC Community Support Team (CST) Clinical Supervisor

Job Description

Job Description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY ! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently looking to fill a Community Support Team (CST) Clinical Supervisor role at our Merrionette Park Office.

SALARY: The average starting salary for this position will fall in the range of $78,000-$90,000 annually . Where candidates fall in this range will be based on skill and experience level.

$2,500 Sign-on Bonus for first-time employees with MFS! ($1,250 on the first paycheck and $1,250 after 6 months of employment).

ESSENTIAL JOB FUNCTIONS:

• Clinical Oversight
  • Reviews and authorizes IM+CANS assessments and treatment plans, ensuring medical necessity and compliance with Medicaid, CST requirements, and CCBHC standards.
  • Responsible for maintaining quality and quantity of services. Keeps abreast of client service needs and participates in planning for them.
  • Promotes an integrated, whole-person approach to care that addresses clients' behavioral health, physical health, and safety needs.
  • Services are grounded in evidence-based practices.

• Staff Supervision
  • Cultivates a positive, collaborative team culture.
  • Leads daily team huddles and weekly team meetings to facilitate communication and ensure coordinated care.
  • Provides and documents direct clinical supervision to team members, including those seeking professional licensure.
  • Responsible for all personnel matters within team including hiring, assigning, and staff. Identifies for manager, leadership potential of program staff.
  • Provides weekly individual and group supervision; track licensure hours for associate-level clinicians (LPC/LSW).

• Case Consultation
  • Serves as a primary thought partner for complex cases, crisis response, and mandated reporting decisions.
  • Provides on-call clinical consultation for mobile crisis responses and stabilization efforts.

• Program Coordination
  • Monitors team caseloads and ensure appropriate staff-to-client ratios.
  • Assists with scheduling to ensure client needs are met daily.
  • Manages daily operations, including scheduling, performance metrics, and service integration.
  • Ensures appropriate integrations of multi-service, multi-disciplinary, and systems approach.
• Program Planning & Budgeting
  • Participates in developing the unit’s annual and long-range plans and recommend program budgets to management.
• Client Care & Clinical Services
  • Provides direct services each week, including mental health rehabilitative services, therapy (individual, group, and/or family), and crisis intervention as needed.
  • Conducts person-centered assessments and develops individualized treatment plans in collaboration with clients, families, and team members.
  • Diagnoses and treats behavioral health conditions using evidence-based practices.
  • Identifies and responds to changes in client needs, including decompensation or risk of hospitalization, and adjusts levels of care accordingly.
  • Coordinates care with family members, internal providers (medical, dental, SA/DV), and external partners such as schools, DCFS, hospitals, and community organizations.
  • Delivers services in the home, community settings, and virtually, as appropriate.
  • Responds to client and family needs outside of scheduled sessions, including during crises.

• Quality Assurance
  • Ensures fidelity to evidence-based models and compliance with documentation standards, billing requirements, organizational policies, and regulatory and accreditation standards.
  • Completes and reviews clinical documentation (i.e., IM+CANS, progress notes) to ensure accuracy, quality, and timeliness.
  • Audits clinical documentation to ensure it meets medical necessity and "Golden Thread" standards for CCBHC auditing.

• Community Engagement

• • Develops and maintains partnerships with local providers and community groups to facilitate client referrals and linkages.

• Works effectively with diverse staff and service population.

• Other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES:

• Demonstrated superior skills with families or communities.
• Demonstrated competence in consultation, teaching, and writing.
• Ability to work in the community with assigned caseload.
• Ability to work effectively with diverse individuals and groups

QUALIFICATIONS:

• Master's Degree in Social Work, Counseling or related field from an accredited college or university, required.
• Must be an LPHA in the State of Illinois, Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW), required.
• Minimum of 2 years of post-licensure clinical experience, required.
• Proficiency in IM-CANS certification (or ability to obtain within 30 days) and knowledge of ASAM criteria, required.
• Prior experience with Rule 132/140 or CST/ACT models strongly, preferred.
• 4+ years of post-graduate counseling or social work experience with increasing levels of responsibility, preferred.

ADDITIONAL REQUIREMENTS:

• Satisfactorily pass all relevant screening and criminal background checks.

TRANSPORTATION/TRAVEL REQUIREMENTS:

Driving for work required with a personally owned vehicle.

• Must possess a valid Illinois Driver’s License and reliable transportation.

PHYSICAL DEMANDS

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here !

Some highlights include:

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered!

• Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.