WAITER/WAITRESS (ON CALL)

Job Summary Takes food and beverage orders and efficiently delivers items to dining room guests. Position On call WAITER / WAITRESS. Location Crossvines - 16601 West Willard Road, Poolesville, MD 20837 Schedule On call; days and hours may vary. Evening, weekend, and holiday availability is required. Pay Fixed Pay Rate: $23.00 per hour. Requirement Previous catering experience is required. Essential Duties and Responsibilities Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner following established steps of service. Deliver food promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests. Demonstrate complete understanding of menu items and ingredients. Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and note preferences. As needed, demonstrate knowledge of specialized diets and allergens. Communicate directly with back‑of‑the‑house staff to ensure that orders are delivered correctly and special requests are accommodated. Exhibit exceptional communication skills and demonstrate ability to get along well with others. Remain flexible and patient when communicating with guests and staff. Collect tickets and follow proper cash‑handling procedures. Promote a clean, safe and neat environment for guests. Maintain a high level of sensitivity and confidentiality regarding personal or medical information that is shared. Promptly address complaints or issues; relay relevant information or complaints directly to supervisor. Ensure that the dining room is properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards. Operate a variety of equipment, including fire extinguishers, telephones, iced‑tea/soda machines, soup wells and coffee machines. Work with staff of other departments to perform job duties during special events and functions. Perform other duties as assigned. Benefits Both full‑time and part‑time positions offer the following benefits: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full‑time positions also offer the following benefits: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Company Policies Use medium‑weight cut gloves when handling or using knives, peelers, choppers, mandolins, or cleaning a slicer. Use oven mitts, fryer gloves, or steamer gloves when handling hot pans from ovens, warmers, or steamtables. Use slip‑resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws. Equal Employment Opportunity Compass Group is an equal opportunity employer. The company is committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. The company reserves the right to modify or change the essential functions of the job based on business necessity. Applications Applications are accepted on an ongoing basis. #J-18808-Ljbffr