(USA) Stocking 2 Coach, Non-Complex, Management

(USA) Stocking 2 Coach, Non-Complex, Management R-2573730 | 4542 Kenowa Ave SW, Grandville, MI 49418-9523, United States of America $65,000 - $100,000/yr | Regular / Permanent What you'll do Leads and develops teams effectively by teaching, training, and actively listening to associates touring the stores and providing feedback. Tour to Teach communication and collaboration with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following the One Best Way (OBW) service model and managing customer service initiatives for store community outreach programs. Ensures customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high‑quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit/Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses in the designated business area to confirm they are indexed to sales, monitoring, and ensuring effective merchandise presentation, seasonal transitions, inventory flow and operational processes, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area. Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset in the workplace, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability, measuring progress, identifying and addressing improvement opportunities, demonstrating adaptability and promoting continuous learning. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing the Open Door Policy, and providing guidance on applying these in business processes and practices. Minimum Qualifications 2 years of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience. For facilities that sell firearms, a successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities that sell only ammunition and have state‑specific requirements, a current state‑issued Certificate of Eligibility may be required. Associates will be required to attend and successfully complete all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings, etc.). Preferred Qualifications Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; general work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing. Benefits You’ll Enjoy Medical, dental, vision and wellness programs for you and your family. Financial benefits including 401(k), stock purchase, company‑paid life insurance. Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, voting. PTO/PPTO can be used for vacation, sick leave, holidays or other purposes. Live Better U: 100 % tuition and books covered, 60+ programs for associate education. Walmart Academy: job‑specific retail training and leadership courses. Discount card: 10 % off most regular‑priced items and fresh produce in‑store and select items at Walmart.com after 90 days of employment. Military Leave Pay. Employee assistance programs, mental health resources. Company discounts. #J-18808-Ljbffr Walmart