Center Operations Manager 1

Center Operations Manager 1 Octapharma Plasma is rapidly expanding its plasma donation centers. We invite dedicated, people‑centric professionals to join our team as a Center Operations Manager 1, where you will oversee daily operations, ensure regulatory compliance, and foster a culture of safety and excellence. Responsibilities Maintain full compliance with state and federal regulations (FDA SOPs, OSHA, CLIA, GMP). Assist in hosting internal and external inspections by regulatory agencies and customers. Collaborate on quality improvement initiatives to enhance operational efficiency and product quality. Identify process optimization opportunities and develop best‑practice procedures. Implement corrective and preventive actions (CAPA) with relevant departments. Promote SD&O Policies & Procedures; ensure safety training and practices are followed and address safety concerns. Oversee preventive maintenance of donor‑center equipment to keep it in good working order. Ensure the facility is clean, well‑maintained, and properly stored for product and samples. Prepare product shipments and manage product per SOPs, including unsuitability handling. Help achieve targeted production quality and quantity goals. Optimize operational costs, including inventory management. Provide feedback for employee performance evaluations, development plans, and corrective actions. Participate in employment decisions—hiring, promotions, terminations—aligned with business needs. Cultivate a strong, positive culture within the donor center, exemplifying core values. Ensure adherence to all HR policies and procedures (workers’ compensation, talent acquisition, benefits, ADA accommodations, etc.). Assist in employee relations investigations. Act as Designated Trainer, delivering on‑the‑job and certification training; assess learners’ progress and adjust methods as needed. Conduct area walkthroughs to demonstrate presence and support productivity. Address donor needs to foster retention and growth. Report irregularities, unsafe situations, and conditions promptly. Assist with payroll, scheduling, and staffing meetings to enhance efficiency. Drive performance to Key Performance Indicators (KPIs) and proactively correct deficiencies. Support marketing and advertising initiatives, collaborating with corporate departments to implement enhancements. Qualifications Trained in all production areas. High School Diploma or equivalent with 12+ months applicable experience. Up to 1 year of operations and/or process management/supervisory experience preferred. Up to 1 year of people‑management experience (recruiting, training, etc.) preferred. Ability to function effectively in a fast‑paced environment with frequent interruptions. Experience in a highly regulated industry preferred. Effective communication and organizational skills required. Excellent written, verbal, and interpersonal communication skills required. Experience with office software preferred. Ability to work daytime, evening hours, weekends, holidays, extended shifts, and periodically after hours. Physical Requirements Ability to sit or stand for extended periods (up to four hours). Ability to tug, lift, and pull up to 35 pounds. Ability to bend, stoop, or kneel. Ability to enter an environment with a temperature of –40°C for short periods. Occupational exposure to blood‑borne pathogens. Ability to view a video display terminal less than 18” away for up to four hours. Ability to perform precise tasks requiring repetitive small‑motor skills (e.g., drawing blood). Ability to type and use basic computer skills. Ability to use assistive devices if needed for mobility or communication. Benefits Formal training and development. Medical, dental, and vision insurance. Health Savings Account (HSA) and Flexible Spending Account (FSA). Tuition reimbursement. Employee Assistance Program (EAP). Wellness program. 401(k) retirement plan. Paid time off and company‑paid holidays. Personal time. Pay Transparency Octapharma Plasma, Inc. collects plasma to create life‑saving medicines worldwide. We grow at a rapid pace and strive to give back to our community. We encourage interested candidates to learn more online and apply now at octapharmaplasma.com . #J-18808-Ljbffr