Business Office Associate

Carmax - 11090 West Broad Street - Responsibilities: Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.; Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.; Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.; Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.; Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.