Rentals HVAC Branch Associate

About This Role This position is for a Rental HVAC Branch Associate who is under moderate supervision. This role is responsible for troubleshooting technical problems and issues, determining technical solutions in accordance with product and customer specifications, and recommending actions to customers. Key Responsibilities Extensive driving to multiple customer sites daily. Job site deliveries, pick‑ups and equipment installation of new or rental portable A/C and heating equipment. Works under moderate supervision to provide product and technical support. Conducts technical training and product briefing with customers. Troubleshoots technical problems and issues, determines technical solutions in accordance with product and customer specifications and recommends solutions to customers. Ensures the fleet and required accessories are cleaned, maintained, organized and ready to rent. Maintains the warehouse and trucks for optimal efficiency. Completes and submits all required paperwork – order write‑ups, rental/sales agreements per policy. Required Qualifications High School Diploma or GED. 1+ years customer service experience. Must have a valid driver’s license. Ability to lift 50 lbs frequently and up to 75 lbs occasionally. Ability to climb a 10‑ft ladder. Preferred Qualifications Excellent verbal and written communication skills. Strong phone skills. Strong organizational skills. Excellent attention to detail and accuracy. Basic mechanical skills and comfort using hand tools. Pay Range The annual salary for this position is between $53,000.00 and $106,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation This position may be entitled to short‑term cash incentives, subject to plan requirements. Benefits Health Care Benefits: Medical, Dental, Vision; Wellness incentives. Retirement Benefits. Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation. Disability: Short‑term and long‑term disability. Life Insurance and Accidental Death and Dismemberment. Tax‑Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account. Tuition Assistance. Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at View email address on click.appcast.io. We will make every effort to meet your needs in accordance with applicable laws. #J-18808-Ljbffr Carrier