Business Operations Associate

Business Operations AssociateChicago, ILAt Honeycomb, we're not just building technology; we're reshaping the future of insurance.In 2025, Honeycomb was recognized by Dun & Bradstreet as "Top 10 Best Start Up Companies to Work For" in Israel, named by LinkedIn as "Top 10 Startups in Chicago", and Newsweek's "Greatest Startup Workplaces in America, 2025". Through the first half of 2026 we've been recognized on Inc. Magazine's "Best Workplaces" List and Forbes "Fintech 50".How did we earn these honors?Honeycomb is a rapidly growing global startup, generously backed by top-tier investors and powered by an exceptional team of thinkers, builders, and problem-solvers. Dual-headquartered in Chicago and Tel Aviv (R&D center), and with 6 offices across the U.S., we are reinventing the commercial real estate insurance industry, an industry long overdue for disruption. Just as importantly, we ensure every employee feels deeply connected to our mission and one another.With over $100B in insured assets, Honeycomb operates across 23 states, covering more than 65% of the U.S. population and increasing its coverage.If you're looking for a place where innovation is celebrated, culture actually means something, and smart people challenge you to be better every day - Honeycomb might be exactly what you've been looking for.Position Overview:As Honeycomb's Operations Associate, you will play a pivotal role in driving cross-functional projects aimed at achieving impactful business outcomes. Reporting to the Manager of Business Operations, you will collaborate closely with teams across Underwriting, Marketing, Sales, RevOps, Support, Product, and R&D. Your impact will be measured by how well you lead initiatives, design and optimize processes, improve efficiencies, and ensure operational alignment with the company's overall strategic goals.What You'll DoLead Initiatives:Drive critical cross-functional initiatives autonomously with input from various teams and leaders across HoneycombManage all aspects of your key initiatives including analyses, business case development, strategic and tactical planning, execution, reporting, enablement, and impact trackingProcess Innovation:Identify areas for operational improvement across various functions and propose data-driven solutions to streamline processes and increase efficiency.Recommend and implement various operational AI-based solutions to drive scale across various operational teams.Document and implement updated processes, dataflows, operational workflows, and operational tools that contribute to better operational performance and scalability.Data-Driven Insights:Conduct analysis on critical KPIs to understand end to end metricsLeverage data analytics to recommend various improvement areas, with company's strategic goals (OKRs) in mindWork closely with BI and RevOps teams to build operational dashboards in Tableau to manage processes and business outcomesStakeholder Communication & Reporting:Partner with senior leadership to define and prioritize strategic initiatives that drive measurable business results.Lead and manage cross-functional strategic initiatives, ensuring alignment with business objectives and timelines.Provide regular updates to leadership and cross-functional teams on project status, risks, and outcomes.Prepare reports and presentations on key performance indicators (KPIs), project progress, and results.Change Management & Implementation:Drive the execution of process changes and new initiatives across the company, including adoption reporting and impact trackingProvide enablement and training to internal teams to help them navigate new processes and systems.Basic RequirementsBachelor's degree in Business Administration, Operations Management, or related field.4+ years of experience in consulting, operations management, or strategic initiatives, preferably in an InsureTech, tech, Insurance technology department, or financial services environment.Strong experience managing cross-functional teams and driving projects that deliver tangible business results.Strong in data analysis and using analytics tools (Excel, Tableau, SQL, etc.) to inform decisions.Excellent communication and presentation skills, with the ability to influence and collaborate with senior leadership and teams.Proven ability to autonomously manage complex projects with multiple stakeholders and tight deadlines.Knowledge of insurance industry trends and regulatory environment is a plus.Ability to express and consider diverse opinions.Passion for acquiring, applying, and sharing knowledge.Willingness to travel as necessary (up to 20%).This role is hybrid out of our Chicago Office 3x weekly (Tuesday - Thursday)BenefitsCompensation: $115,000 - $125,000 +10%Health benefits.Employee stock options.401(k) plan.Flexible paid time off.Paid national holidays.