Sr Staff Content Designer, Platforms & Tools - E2E Servicing

Job Summary This role leads complex projects requiring an understanding of current business trends. It collaborates with teams to resolve intricate problems related to content and user experience, developing processes that improve global content design practices. The position also involves mentoring junior team members and analyzing user feedback to inform content strategy and design improvements, ensuring a user-friendly experience. Responsibilities Develop clear objectives and priorities within content design to deliver results and meet organizational goals. Influence decision‑making at the senior leadership level. Perform the most highly complex work assignments using domain knowledge and extensive business expertise. Develop and deliver innovative content design strategies that enhance user experience and benefit customers and/or clients. Lead major business projects which impact the content design unit or the product function. Design, evaluate, and select process, product, and service improvements based on thorough understanding of business needs and industry trends. Minimum Qualifications 8+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience. Pay Range Austin, Texas: $130,500.00–$193,600.00 annually San Jose, California: $143,500.00–$212,850.00 annually Hybrid Work Model For the majority of employees, PayPal’s balanced hybrid work model offers three days in the office for effective in‑person collaboration and two days at the employee’s choice of either the PayPal office or their home workspace, ensuring both collaboration and flexibility. Equal Employment Opportunity PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr PayPal