Experienced Residential Service Plumber

Job Description

Job Description

At Benjamin Franklin Plumbing of The North Country we’re building something different.

We are looking for a skilled residential service plumber who takes pride in their craft, values relationships, and wants more than just another job. We are building a team focused on quality workmanship, respect for our customers and each other, personal growth, and meaningful service to our community.

This is an opportunity to help shape a growing business from the ground up in one of the most beautiful regions of New York State. We are hiring in Ogdensburg, Canton, Potsdam, Massena, Hammond, and surrounds. 

We want someone who:

• Takes pride in doing the job right
• Enjoys solving problems and helping people
• Communicates clearly and professionally
• Wants to grow personally and professionally
• Treats customers, teammates, and suppliers with respect
• Understands that trust is earned
• Sees plumbing as a skilled trade and a long-term career

We are especially interested in candidates who value craftsmanship, leadership, mentorship, and continuous improvement.

What You’ll Do

• Diagnose and repair residential plumbing systems
• Perform service, repair, and installation work
• Educate customers and provide options — not pressure or high-pressure sales
• Maintain high standards of workmanship and professionalism
• Build trust-based relationships with customers
• Work closely with dispatch and leadership to deliver exceptional service
• Maintain accurate job documentation and invoicing
• Help mentor apprentices and contribute to a positive team culture
• Maintain a clean, organized, and professional service vehicle

What We Value

• Quality over shortcuts
• Respect for customers and teammates
• Integrity and accountability
• Community involvement and giving back
• Clean water and responsible stewardship
• Growth opportunities for our people
• Calm professionalism under pressure

Our philosophy is simple: The customer always wins.

Qualifications

• Residential plumbing service experience preferred
• Knowledge of plumbing codes and best practices
• Strong troubleshooting and problem-solving ability
• Valid driver’s license and clean driving record
• Ability to work independently and manage time effectively
• Journeyman license preferred but not required
• Positive attitude and willingness to learn

What We Offer

• Competitive compensation
• Career growth opportunities
• Ongoing technical and leadership training
• Supportive, team-oriented culture
• Modern tools and systems
• Opportunity to help build and shape a growing business
• A company that values your input and expertise

Why the North Country ?

St. Lawrence and Jefferson Counties offer a quality of life that’s hard to find elsewhere:

• affordable living
• short commutes
• excellent outdoor recreation
• boating, fishing, skiing, hiking, and snowmobiling
• strong communities and great people
• room to breathe and build a life

Whether you already live here or are looking for a change of pace, this is a place where you can build both a career and a life. Relocation assistance may be available for the right candidate.

If you’re looking for a place where your work matters, your growth matters, and your character matters, we’d love to talk with you.