Client Services Associate (Plano, TX)
$21.5 per hourDormont Manufacturing Company
Job Overview Collectors is a leading creator of innovative technology that provides value‑added services for collectors worldwide. This position is a Client Services Associate / Collectors Concierge on the Customer Experience team, responsible for delivering world‑class support to customers in person. Responsibilities Inform prospective and existing customers of company services, memberships, procedures, policies, and promotions. Schedule drop‑offs with customers to ensure an organized flow of customers and products to the Collectors facility. Work with Security and/or Sales for high‑value submissions. Attend to onsite VIP submitters to provide a first‑class guest experience. Assist with inquiries on orders and pricing at drop‑off, ensuring all submission forms are accurately filled out, items properly handled and orders delivered to the Receiving department for order entry. Collaborate with Logistics, Operations, Customer Care, Sales, CRC, Problem Orders Results, and Shipping to address customer issues, including form errors, address or shipping updates, and order status inquiries. Work with Finance on any payment processing issues. Research and resolve complaints according to company policies and procedures. Make calls to follow up on questions, complaints and issues. Alert Marketing to opportunities to share success stories with collectors and capture photos for social media. Schedule pickups with customers and ensure smooth transactions. Answer questions on the outcome of the submissions. Assist with Customer Care emails and general inquiries during downtime. Attend trade shows as a company representative to help process submissions (optional). Maintain a tidy workspace and visitor waiting area, stocking necessary supplies. Organize and manage the pickup room daily, including making calls to dealers/customers in advance of the end of week or end of quarter to coordinate timely pickups. Qualifications Valid driver’s license required. Valid passport preferred. Associate’s Degree or equivalent, and/or 4+ years of Customer Care/hospitality experience. Ability to understand and relay company policies and procedures. Familiarity with standard concepts, practices, and procedures within the collectibles field. Clear and persuasive communication skills, both written and verbal. Excellent written communication and interpersonal skills. Conflict‑resolution focus, maintaining confidentiality and emotional control. Teamwork orientation, contributing to positive team spirit. Problem‑solving ability, working well in group settings. Positive representation of the company at all times. Proficiency with Navision, Grading System Manifesting, Order Processing, Zendesk, Ring Central, Slack, and Google Docs. Travel & Onsite Requirements Approximately 40% travel required for trade shows and special events. Onsite in Plano, TX office 5 days per week; reports to Customer Experience Supervisor. Physical Requirements Regular computer use with typing and mouse work. Manual tasks involving lifting, carrying, and moving materials up to 40 pounds. Ability to sit or stand for extended periods. Good hearing for alarms, signals, and verbal instructions. Phone answering and texting may be required. Compensation & Benefits Hourly Rate: $21.50 (actual compensation varies by location, experience, and skill set). Health Insurance: Medical, Dental, and Vision for full‑time employees. Additional benefits: Fertility, commuter, and educational assistance. 401(k) Matching Plan. Paid vacation and ten company paid holidays for full‑time employees. Employee discounts on approved grading services. Flexible scheduling available for many teams. Fun working environment with celebrations, holiday events, and team building activities. EEO Statement Collectors is a committed equal employment opportunity employer. We do not discriminate on the basis of race, color, ethnicity, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other protected class and a team that represents a variety of backgrounds will better service the diverse community we support. Legal & Compliance Applicants must be authorized to work in the United States. Collectors uses E‑Verify for verification. Fraudulent job offers are reported to View email address on click.appcast.io. Accommodation requests may be emailed to View email address on click.appcast.io. #J-18808-Ljbffr
$21.5 per hour
...Experience Supervisor* and work from our ***Plano, TX** office***.****What You'll Do:***... ...prospective and existing customers of company services, memberships, procedures, policies, and... ...is required* Valid passport is helpful* Associates Degree or equivalent preferred and/or 4+...SuggestedHourly payFull timeWork at officeFlexible hoursShift work$50k
...Job Description Job Description Client Service Associate -PLANO Texas-On Site Position Summary We are seeking a Client Service Associate... ...Service (reports to Client Service Manager) Location: Plano, TX Work Schedule: Standard business hours (8:00 a.m. –...SuggestedFull timeWork at officeRemote workShift work- ...Client Service Associate Excellent opportunity in a professional business environment within the financial services industry. Position Summary... ..., or business demands. This position is located in Plano TX. Competitive compensation based on experience. Strong benefits...SuggestedFull timeWork at officeRemote workShift work
$10k
...International Client Services Associate Do you want a career with a firm that's changing the industry? As an International Client Services... ...supports your development. This onsite position is located in Plano, TX. The Day-to-Day: Communicate with high-net-worth UK...SuggestedWork at officeWork from home- ...Registered Client Service Associate Supports Financial advisors and their prospective and existing clients and other branch staff team members. Demonstrates effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the...SuggestedWork experience placementWork at office
$25 - $28 per hour
...Representative (CRR) to join our client's team in a role combining claims intake and customer service responsibilities. This... ...multitasking skills. Location: Plano, TX 75093 Shift: Monday -... ...School Diploma or equivalent; Associate degree or technical...Hourly payTemporary workWork at officeLocal areaMonday to FridayFlexible hoursShift work$66.7k - $76.1k
...Capital One is hiring a Client Services Associate to provide exceptional support to commercial clients. The role can be performed virtually, though candidates must live within 50 miles of one of the hubs, with responsibilities including managing client calls, training...Remote work- ...RBC Capital Markets, LLC is seeking an administrative professional to support the Wealth Management platform in Frisco, TX. The role involves answering calls, managing calendars, preparing memos and presentations, and maintaining policy manuals. This full-time, salaried...Full time
$65k - $80k
...Client Service Associate Brindle & Bay Financial Advisors is a growing financial planning firm in Frisco, TX and we are seeking a Client Service Associate to join our team. We are seeking a Client Service Associate to assist in providing excellent service to our clients...Work at officeMonday to Friday- ...Client Service Associate Step into the role of a Client Service Associate and become an integral part of our clients' success stories. As the primary point of contact, you'll build strong relationships with high-level executives, delivering tailored solutions and upholding...Work experience placement
- ...Description FCTI is a leading ATM Network and service provider. The Nation’s Largest Banks,... ...approach reduces the cost and hassle associated with maintenance, cash management, ATM compliance... ...and more. Summary FCTI is seeking a Client Services Associate who has a passion for...Contract workWork experience placementWork at officeLocal area
- ...and suppliers, shops and repairers, and service providers, giving our customers access to... ...performance reviews to ensure the client experience is seamless and consistent. Stays... ...working onsite at the customer's location in Plano, TX up to 4 days per month. Therefore,...Work experience placementLive inRemote workFlexible hoursShift workDay shift
$26 - $30 per hour
...independent fiduciary legally bound to act in our clients' best interests — always.* Mercer... ...of metrics – including size, growth, service quality, technology, succession planning... ...Job Summary: The Service Operations Associate I is a critical operational role within...Temporary workWork at officeLocal areaHome officeMonday to FridayFlexible hours- ...Client Service Associate Client Service Associates support the Wealth Advisor by attending client and prospect events and building relationships with each client to deliver a Raving Fan experience. The Client Service Associate also works closely with the Wealth Manager...Work at office
$60k - $70k
...Description Job Description Position: Client Support Specialist Reports to: Client... ...Location: 5850 Granite Pkwy, Plano, TX 75024 OR 1499 Gulf to Bay Blvd,... ...origination teams by executing flawless policy servicing, system data management, and general case...Full timeWork at office$90k - $130k
...Executive US Signal is a leading data center services provider, offering secure, reliable... ...for a Named Account Executive based in Plano, TX to own and expand a portfolio of... ...pipeline sharp. Maintain accurate CRM records, client data, opportunities, and forecasts to...Contract workCasual workWork at officeLocal areaHome officeVisa sponsorshipFlexible hours$10k
...for a sales focused role! As a Private Client Adviser - Inside Sales, you will engage... ...team that provides sales support, client service, marketing, research and more. You will... ...success. This is an in-office job located in Plano, TX. The Day-to-Day: Be the voice...Work at office- ...Client Services Associate The Client Services Associate (CSA) is responsible for providing service at the highest level for all client interaction. The CSA is the "face" of the company and will interact with clients to provide information in response to inquiries about...
- ...Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome... ...What You'll Be Doing Under immediate supervision, Client Services Associate (Registered) assists one or more Financial Advisor...Work at officeImmediate start
- ...Security planning, and income tax planning services. As a fiduciary-bound firm, we make... ...based on our core values, prioritizing our clients' retirement security. RPOA provides... ...Job Description: The Client Service Associate will serve as the primary point of contact...
- ...Job Description Job Description The Client Service Associate reports to our Partners and Wealth Managers and is critical to appropriately leveraging Advisors’ time. This position requires excellent customer service skills, problem solving, attention to detail, multi...Full timeWork at office
- ...Private Client Advisor At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a...
- ...situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize,... ...with a high regard for accuracy. Maintain knowledge of all client programs, products, and procedures, and support various online...Temporary workWork at officeLocal areaImmediate startRelocationWork visaRelocation packageShift workAfternoon shift
- ...situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize,... ...with a high regard for accuracy. Maintain knowledge of all client programs, products, and procedures, and support various online...Temporary workWork at officeLocal areaImmediate startRelocationWork visaRelocation packageShift workAfternoon shift
$66.7k - $76.1k
...channels and execute next steps to help meet the client's needs. The ideal candidate will be able to work... ...employment authorization for this position. Plano, TX: $66,700 - $76,100 for Customer Development Associate This role is also eligible to earn performance...Local area$88k - $110k
...Senior Manager, Client Sales & Insights (Food & Beverage) Circana is a leading provider of technology, AI, and data solutions for... ...This position can be located in the following area(s): Hybrid in Plano, TX. The below range reflects the range of possible compensation...Flexible hoursShift work- ...Surgical Services Coordinator Department: Andrew Institute Plano Location: Plano, TX Shift: Monday - Friday 9:00AM-5:30PM Job Type: On-Site Why Children's... ...related field Req Education: Two-year Associate's degree or equivalent experience Pref...Work experience placementMonday to FridayShift work
- ...Mail Service Associate Lead Now is a great time to join our growing company! The Millennium... ...following locations: 7105 Corporate Dr, Plano, TX, as well as 16001 Dallas Parkway, Addison... ...service to internal and external clients. This role serves as a key liaison between...
$145k - $175k
...Work Location: Hybrid, Torrance, CA or Plano, TX Pay Range: Annual Salary $145k-175k... ...innovative approach to IT consulting and managed services. We help organizations navigate digital... ...make better BEST for ourselves and our clients. We take on the challenges that other...Full timeMonday to Friday- ...Job Description Job Description Position: Service Delivery Manager Location: 7500 Dallas Pkwy, Plano, TX 75024 We envision an enterprise network that inherently... ...principles and industry compliance standards. Client Relationship Management: Build and maintain...Full timeWorldwide
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Services Associate (Plano, TX). Be the first to apply!
- client success associate Plano, TX
- client engagement associate Plano, TX
- client services associate Plano, TX
- client relationship associate Plano, TX
- client solutions associate Plano, TX
- office service associate Plano, TX
- transaction services specialist Plano, TX
- guest services associate Plano, TX
- service advisors Plano, TX
- food service officer Plano, TX


