Import Operations Manager (Ocean/Air)

Key Responsibilities

- Develop and maintain relationships with clients, strategic partners, and vendors as it aligns with strategic goals of organization

- Work closely with team members to identify, measure, and analyze KPIs and key metrics for day-to-day operations to ensure efficient and timely completion of tasks

- Provide final approval for all contracts, agreements, and/or pricing related matters

- Key liaison for high-priority customers to resolve any issues

- Train new team members, conduct on-the-job shadow training, and continuously monitor development of team members

- Monitor and maintain monthly and quarterly progress in line with organizational budgetary plans

- Plan, monitor, and analyze daily and weekly operational import shipments with customer care team and to minimize costs while maximizing output

- Conduct high-level resource planning and forecasting management decisions

Requirements

- Bachelor’s degree in Supply Chain, Logistics or related field

- 4+ years in freight forwarding, logistics, and/or supply chain

- Extensive experience in executing OOG, Heavy cargo transportation, and Prep of Project RFQ

- 3-4 years of experience of working in multiple operational functions and principles, including, finance, customer service, supply chain, operations (preferred)

- Excellent organizational, communication, and leadership skills

- 3+ years in conflict management and business negotiation processes

- Proficient in using Microsoft Office Suite (Word, Excel, Powerpoint)

- Speaks Korean

Work Conditions

- Salary: $68,000- $110,000 (based on experience)

- Full time On-Site Employment

- Location: Secaucus, NJ

- Hours: M-F, 9AM to 6PM

Company Benefits

- Health, Dental, Vision Insurance – 100% coverage for you and family

- Paid Time Off

- 401(K) with Company Match

- Free Daily Lunch Catering

- Annual performance-based incentives

- Certification Recognition Program

- Fitness Center Membership Subsidy Program