Barista

Description

Barista

Spinnaker at Lakehouse Resort is the café/guest shop of the hotel. We are searching for an engaging, courteous barista who is passionate about food and beverage preparation and education. The barista will greet customers, answer their questions, take orders, accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation. To succeed as a barista, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite.

THE DUTIES OF A BARISTA INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

• Greet guests with a warm welcome and a fond farewell; engage them in a friendly, courteous, and professional manner.


• Responsible for hand crafting beverages for guests.

• Handle payments on the POS efficiently and accurately.

• Ensure merchandise and goods are stocked appropriately, maintain accurate and up to date inventory.

• Maintain a positive demeanor.

• Upsell additional items offered to enhance profitability.

• Become familiar with the property and surrounding areas, as well as all returning guests and their special requests.

• Multi-tasking and general cleaning to maintain a clean and inviting environment.


• Provide exceptional guest hospitality and service to ensure guests enjoy their experience.

• Perform other duties as assigned.

Requirements

• Previous food & beverage preparation experience

• Must be 18+ years of age.

• Responsible Beverage Service (RBS) Certification


• Adept at being organized and able to multi-task.

• Must possess an energetic, positive attitude and the ability to work well under pressure in a fast-paced, team environment.

• Able to communicate with individuals from different backgrounds, using strong interpersonal skills.

• Ability to learn the menu thoroughly and answer food & beverage related questions from guests.

• Follow health, safety, and sanitation guidelines for all products.

• Able to work in a standing position for extended periods of time.


• Can perform high quality work while unsupervised.


• Maintain regular and punctual attendance.