General Manager (Restoration Industry)

Job Description We are seeking a General Manger. Restoration Industry experience required. This role oversees all aspects of multiple projects, coordinating people, processes, and resources to ensure successful, on-time completion. The ideal candidate is highly organized, resourceful, and has a proven track record managing restoration projects. Key Responsibilities Leading teams Working with Insurance Adjusters. Coordinate daily dispatch of field teams and track job progress. Schedule jobs, vendors (appliances, electronics, textiles), and inspections. Manage XactAnalysis for program-related assignments. Learn and become proficient with Xactimate for contents estimating and invoicing. Handle invoicing, billing, and collections follow-ups. Conduct quality control on work in progress and completed projects, preparing final reports (including Total Loss Inventory). Communicate with customers, insurance adjusters, and restoration partners throughout the project lifecycle. Perform site visits, create job scopes, and meet vendors/clients to assist with projects. Use tools like Encircle, HubSpot, QuickBooks, etc. to manage jobs (training available). Participate in field pack-outs as needed to support job requirements. Accept additional tasks or projects assigned by management. Qualifications Prior experience as General Manager (5+ years) Strong attention to detail and ability to prioritize tasks. Highly organized with the ability to manage multiple projects and teams simultaneously. Excellent verbal and written communication skills. #J-18808-Ljbffr