Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has proudly thrived for 7 years, fueled by a passionate team of 4 full-time and 2 part-time members who bring energy and dedication every day.

And yes — we serve some of the BEST coffee around! ☕️ (Seriously, it’s legendary!) Plus, every Friday is a celebration with delicious donuts or burritos, and the option to skip lunch and clock out early at 4 PM.

My journey began as a team member while I was still in college. Before becoming an agent, I gained invaluable experience working at the corporate office as an Agency Field Specialist, where I helped launch the company’s internal sales and escalation teams. I also hold a securities license along with the prestigious CLU & ChFC designations, ensuring expert guidance for our clients.

Giving back is at the heart of everything we do — we regularly support local non-profits and invest in our community.

Our culture is built on learning, growth, and empowerment. We seek highly self-driven individuals eager to grow, so together we can make a bigger impact. Our team isn’t just colleagues — we’re a family, supporting each other’s dreams and celebrating every success along the way.

ROLE DESCRIPTION:
Becky Ledbetter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish highly preferred.