Handler, Ground (seasonal, part-time)

Description

Ground Handler- Seasonal (part-time, 24 hours/week)
This is a seasonal position. *May/June 2026 - Aug./Sept. 2026.

Primary Purpose of the Position

The Ground Handler position requires an individual who understands the value of excellent customer service and the ancillary services that are provided by Modern Aviation to our customers. This position will communicate and provide the necessary resources and services to meet the customer's needs. The Ground Handler will work with the complete management/supervisory team to ensure prompt responses to our customers' inquiries and requests, and to immediately notify the proper manager/supervisor in the event of any issues or concerns. The position requires the Ground Handler to work both inside the Charter Terminal and outside on the Aircraft Parking Ramp.

Essential Functions:

• Meeting, greeting, and welcoming the passengers and flight crews of customer aircraft that arrive on the aircraft parking ramp
• Directing the customers to the terminal facility for facility use or to meet guests picking them up
• Positioning rental vehicles to meet arriving aircraft so the customer can drive themselves to their destination, where applicable
• Assist with the offloading of luggage/baggage
• Escort customer vehicles on and off the airfield when necessary
• Once the passengers are taken care of, assist the flight crews with any service needs they may require, including baggage and transportation assistance
• Assist the flight crews with trash removal and cleaning of the interior of the aircraft when requested
• Complete any fuel or water service.
• During departure preparation, assist the flight crews with the delivery of catering, coffee, ice, and newspapers
• Follow up and ensure all fuel and service orders for departure have been completed so the aircraft can depart on time
• Assist with loading of luggage from the baggage carts or transportation vehicles into the aircraft
• Assist fellow teammates where applicable when not servicing the customer
• Thank the customers for their business and visit, welcome them back to visit again
• Assist with improving Best Practices to provide Excellent Customer Service
• Complete any other duties assigned by Management

Qualifications

Skills:

• Must be able to multi-task throughout the shift
• Must have the ability to learn and understand safety procedures, including the possible hazards on the airfield
• Must have the ability to learn/use various computer software and Point of Sale systems

Qualifications:

• Must be at least 18 years old.

• Must have at least a High School Diploma or equivalent.

• Must possess a valid driver's license.

• Must have open availability as shifts may vary, including evenings, weekends, and holidays.

• Background check and drug screen required.

• Must be able to read, write, and understand the English language.

• Prior aviation experience is preferred.

Please click on the link below and complete the assessment. Completion is required before an interview can be scheduled.

The Company

Modern Aviation (the "Company") is a private equity-backed platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through bolt-on FBO acquisitions and has significant additional committed capital from Apollo Management and Tiger Infrastructure Partners (its sponsors) to continue to grow the business through future acquisitions, capacity expansion at its existing locations and development of selective greenfield FBOs in the United States and the Caribbean. Modern's goal is to build the third largest national FBO network in the United States

Reports to: Line Service Supervisor

Supervisory Responsibility: This job has no direct supervisory responsibilities.

FLSA Status: This position is nonexempt.

Work Environment: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is exposed to wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils, and lavatory fluid. The noise level in the work environment is usually loud.

Travel: This position requires no travel.

Physical Requirements: Must be able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. May be required to work nights and weekends. Regularly lift and/or move up to 50 pounds.

EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.