Housing Program Assistant

Scope of Position Location: Marshall House Shelter (Hartford, CT) Status: Exempt, Full-time Hours Per Week: 40 minimally (on-call responsibility for two weeks of every four weeks, weekend hours as needed) Schedule: Monday-Friday, 10:00 am–6:00 pm Oversee all kitchen operations, including food inventory management, staff coordination and supervision, and compliance with health and safety standards. Assist the Housing Program Coordinator in operating The Salvation Army’s housing programs. Administrative support includes taking meeting minutes, gathering and reporting statistics, assisting with payroll processing, ordering supplies, running errands, supporting grant applications, collecting data for reports, and serving as backup for shelter staff as needed. Serve as an on-call supervisor and emergency contact for the shelter. Responsibilities Act as backup for shelter staff when necessary. Assist with creating and maintaining a monthly staffing schedule to ensure adequate shelter coverage 24/7. Attend workshops and training as necessary to be informed of regulations and changes. Be available outside scheduled hours for staff emergencies. Check the count on the copy machine each month, report the count to the vendor, and apply the count to the monthly invoice. Code all invoices, obtain the supervisor’s signature and approval, and submit invoices as directed. Collect data and assist with grant applications and reports, including success stories. Complete 90-day and annual evaluations for the Cooks. Complete a DCF background check on each employee every two years. Complete all administrative work and tasks assigned by the supervisor, including recording meeting minutes, processing mailings, submitting reports and invoices, assisting with payroll approvals, timely collection and reporting of statistics, placing supply orders, collecting data for grant applications and reports, and maintaining files. Deliver, pick up, and distribute mail from DHQ. Ensure employees are up to date on all required trainings. Ensure that Cooks keep a clean, safe kitchen that meets health department guidelines. Keep an updated list of employees' anniversaries, evaluation dates, and birthdays. Maintain a professional and organized workspace. Maintain all shelter records and statistics, including Divisional Headquarters (DHQ) and Child Nutrition Program Statistics. Maintain an updated contact list. Maintain and ensure all safety protocols are followed. Maintain confidential personnel and grant/funding files. Maintain food and supply inventory. Organize, coordinate, and supervise volunteer groups. Provide supervision of housing staff in the absence of the Housing Program Coordinator. Serve as backup to the Housing Program Coordinator regarding petty cash requests and items from the safe. Track gift-in-kind donations and report to the Finance Department monthly. Work with the supervisor to identify and coordinate necessary staff training. Work with the supervisor to plan the seasonal Triage and Overflow programs. Work with the supervisor to schedule appointments, create agendas, conduct follow-up calls, prepare hiring packets and termination paperwork, and schedule service maintenance of copy machines, internet, and camera systems. Qualifications An associate degree is preferred, and at least two years of experience in homeless services is required. A valid driver’s license is required. Excellent communication skills, both verbal and written, are required. Spanish-speaking preferred. Experience working with at-risk populations and people experiencing homelessness. Must be available to serve as an on-call supervisor and emergency contact during the evenings and weekends. Previous supervisory experience is preferred. Skilled in Microsoft Office required. A positive "can-do" attitude with a sleeves-rolled-up approach to leadership. Ability to establish and maintain professional boundaries. Ability to maintain confidentiality in all aspects of the work environment. Ability to relate to a diverse population of clients experiencing a crisis. Ability to work in a fast-paced environment and must work well under pressure. Highly organized with the ability to manage multiple tasks effectively. Knowledge of and belief in the "Housing First" philosophy and strategies. Must maintain a professional appearance. Self-motivated and dependable. Will understand, respect, and promote the interests of The Salvation Army. The individual is not required to embrace the tenets of faith, but they are required to promote and respect The Salvation Army's mission. Benefits Comprehensive health care coverage, including dental, vision, and hearing, with low-cost employee premiums, co-pays, and deductibles. Employer-funded pension plan (100% vested after five years of eligible service). Telehealth/online doctor visits. $20K basic life insurance, including grief counseling services, funeral planning services, and will/power of attorney/legal document preparation (no cost to employee). Voluntary life insurance. Short-term disability coverage (no cost to employee). Long-term disability coverage. Supplemental insurance options (Aflac, homeowners, auto, and pet insurance). Flexible spending accounts for health care and dependent care. 403(b) traditional (pre-tax) or Roth (after-tax) retirement plan options. Generous paid time off, including holidays, vacation, sick, personal, bereavement, and marriage leave. Equal Opportunity/Affirmative Action All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status. #J-18808-Ljbffr The Salvation Army USA Eastern Territory