Patient Services Manager 2

Role Overview Sodexo is seeking a dedicated Patient Services Manager 2 to lead the Patient Dining Program at Sharp Memorial Hospital in San Diego, CA. This leadership role is ideal for a patient‑focused professional who is passionate about service excellence, collaboration, and creating a memorable healthcare dining experience. What You’ll Do Evaluate, develop, and enhance service levels for the Patient Services Program to exceed patient and customer satisfaction goals Oversee Sodexo’s Patient Dining Program, including daily meal rounding and effective service recovery Collaborate closely with clinical, foodservice, and interdisciplinary teams to enhance the overall patient experience Conduct tray assessments to ensure food quality, presentation, and tray accuracy Exceed Sodexo standards for Gold Checks and lead successful regulatory and compliance inspections What We Offer Compensation is fair and equitable, partially determined by a candidate's education level and years of relevant experience. Sodexo offers a comprehensive benefits package that may include medical, dental, vision care, wellness programs, 401(k) plan with matching contributions, paid time off and company holidays, career growth opportunities, and tuition reimbursement. What You Bring Excellent leadership and communication skills with the ability to uphold high standards and implement company policies A strong passion for creating a memorable patient experience every day Knowledge of nutrition and specialized diets in a healthcare setting Ability to work collaboratively and maintain service excellence in a fast‑paced environment Registered Dietitian (RD), CDM, or Nutrition degree preferred Qualifications & Requirements Minimum Education Requirement – Associate’s Degree or equivalent experience Minimum Management Experience – 2 years Minimum Functional Experience – 2 years in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Location San Diego, CA We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr Sodexo