Personal Banker (Teller) - Northshore Float
Resource Bank
Personal Banker
This position reports to the Branch Manager, Assistant Branch Manager, Relationship Manager/Lead Teller, or Chief Retail Banking Officer. This position is also responsible for maintaining and balancing a cash drawer in addition to rotating the branch vault, which includes cash, coin, negotiable instruments, etc.
Essential Functions:
- Receives checks and cash for deposit, verifies amount, and examines checks for endorsements, legal amounts, dates, etc.
- Cashes checks and pays out money after verification of signatures and customer balances.
- Process transactions such as withdrawals, IRA contributions, HSA contributions, loan payments, night deposits, mail deposits, etc.
- Ensures and provides quality service to both internal and external customers.
- Assists customers in accessing safety deposit boxes.
- Examines coupons and bills presented for payment to verify issue, payment date and amount due.
- Performs trial balances throughout the day.
- Balances currency, coin and checks in cash drawer at end of shift.
- Greet individuals as they enter branch and drive-up window.
- Process work through Branch Capture equipment.
- Assist customers with services such as ordering ATM or debit cards, requesting stop payments, changing addresses, etc.
- Follow and comply with all bank regulations and security procedures.
- Complete all training requirements, including compliance, in a timely manner.
- Process transactions within established policies and procedures.
- Ability to lift coin bags of varying weight.
- All other duties as assigned.
Skills:
- Active Listening
- Speaking
- Reading Comprehension
- Mathematics
- Critical Thinking
- Social Perceptiveness
Attributes:
- Oral Comprehension
- Oral Expression
- Speech Clarity
- Speech Recognition
- Near Vision
- Problem Sensitivity
Experience and Education:
High School Diploma (or GED or High School Equivalence Certificate). Previous teller experience preferred. Cash handling experience preferred.
Resource Bank strives to be the employer of choice - EEO/Minority/Female/Vets/Disabled
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