Business Operations Analyst

Job Title: Business Operations Analyst



Duration (Contract): 6 Months



Client Location: Plano, TX 75023

Location Preference: Onsite

Job Description:

As a business operations specialist, you will maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director.

Responsibilities:

• Hands-on to build Sales forecasting using several variables (Traffic, Seasonality, multiple promos etc.)
• Develop weekly/monthly/quarterly sales forecast for both quantity and revenue
• Promotional analysis for attribution, elasticity, and ROI/financial analysis
• Build a play book to use Promotional lift and to recommend promos to achieve goals
• Develop monthly/quarterly targets and distribute the targets to various categories/channels and traffic drivers for Ecommerce
• Support supply chain team/process on forecast and demand/supply alignment
• Deep understanding of Mobile promotions, sales, and channel actions
• Knowledge of supply chain management, PSI management, supply planning is required.
• Improve long term forecasting w/suitable analytical methodologies
• Use advanced analytics methodologies such as ML/AI forecasting methodologies for sales forecasting
• Knowledge of building agents for supply chain
• Create presentations with compelling data driven story to share with leadership, cross-functional teams to provide insights and recommendations
• Work with Category Management, Finance and Operations team to define and work on gap closures

Required Skills, Experiences, Education and Competencies:

• • 6+ years of experience in Ecommerce business planning, category management and/or data and analytics-intensive role with an emphasis on Quantitative analytics
  • Bachelor's degree in business/economics or in math/analytics/engineering is required
  • MBA would be a plus
  • Hands-on with advanced excel with attention to detail to integrate complex data to build forecasting and to perform analysis
  • Knowledge of ML/AI models for forecasting, pricing and promotional analytics for business analytics will be a plus.
  • Experience of writing code for ML in Python and building agents will be a plus.
  • Experience with Financial analysis to build business cases and to create P&L analysis
  • Creative thinker with excellent business acumen, analytical skills, and experience with statistical modelling
  • High level of confidence, integrity, enthusiasm, executive presence that fits a fast-paced, energetic, and proactive organization
  • Adaptability, using advanced preparation to quickly pivot throughout the week
  • Exceptional presentation skills with good Microsoft PowerPoint capabilities
  • Experience of working with Telecom, Technology, Consumer Electronics, and/or Retail industry is strongly preferred

The hourly range for roles of this nature are $45.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.