Customer Service and Sales Representative

Professional Sales Representative

We are currently seeking a creative, ambitious candidate to join our team as a Professional Sales Representative in our Mailbox sales department.

We are a growing company that specializes in e-commerce/catalog marketing, distribution, and manufacturing with a total of eight different divisions (or companies). We have been in business for over two decades and are working to continually grow that number! ICM Corp. is based in South Milwaukee and is only a 20-minute drive from UW-Milwaukee, or, 12 minutes from Miller Park!

Full Benefits Package with Medical, Dental, Life, STD/LTD & Vision Insurance (FT) Paid Vacation Time (FT) Company Sponsored 401(k) Plan (PT/FT) Flexible Work Hours and Schedule Friendly, helpful, and open company culture Personal and Professional Growth Encouraged Managers have an open-door policy Cross-Training Medium-Sized Business ran with a Small Business Mentality Casual Fridays!

Deal directly with customers either by telephone or electronically High volume call center environment Respond promptly to customer inquiries Handle and resolve customer complaints Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information Perform customer verifications Set up new customer accounts Process orders, forms, applications, and requests Organize workflow to meet customer time frames

College degree preferred, not required. No prior experience necessary, two year of sales experience preferred. Strong verbal communication skills. Willingness to make a high volume of outbound calls. Willingness and ability to learn product information. High level of self-initiative and follow-through in completing assignments. Capable of handling a large volume of work accurately and promptly. A high degree of personal organization and ability to prioritize projects.

International Commerce & Marketing Corp.