Bilingual Information Technology Manager
Confidential Careers
About the Role
The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third-party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information technology and understand the latest technology trends to ensure the technology in place is up to date.
Responsibilities
- Manage technologies and provide administrative assistance for various systems
- Understand various IT troubleshooting and provide technical support
- Control and monitor data, network access, and backup systems
- Negotiate and communicate with third-party software providers for new software and troubleshooting
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required Skills
- Proficiency in English and Spanish
- Demonstrated ability to lead a small IT team, manage remote employees, and hold external providers accountable for results.
- Experience supporting ERP and WMS environments and integrations used in daily business operations. SAP Business One is strongly preferred; comparable mid-market ERP experience is acceptable.
- Ability to assess technical recommendations, establish testing standards, and deliver reliable solutions with clear documentation.
- Strong professional communication, organization, and follow-through; ability to explain technical issues and tradeoffs to nontechnical users.
- Sound judgment in prioritizing operational risk, business value, cost, and available resources; ability to resolve routine issues independently.
- Experience running or co-running IT in distribution, logistics, food and beverage, manufacturing, or a comparable business with warehouse operations.
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