Technical Program Manager - Developer Tools, Alexa Skills Kit (ASK)

Technical Program Manager - ASK LLM Runtime, Alexa AI Developer Tech

Job ID: 2929912 | Amazon.com Services LLC

Alexa+ is our next-generation assistant powered by generative AI. Alexa+ is more conversational, smarter, personalized, and gets things done.

Our goal is make Alexa+ an instantly familiar personal assistant that is always ready to help or entertain on any device. At the core of this vision is 'Alexa AI Developer Tech', a close-knit team that’s dedicated to providing software developers with the tools, primitives, and services they need to easily create engaging customer experiences that expand the wealth of information, products and services available on Alexa+.

Interested in Alexa+? Ever wonder what's involved in enabling third-party partners to create experiences for Alexa+? Then come help us build the AI-native SDKs that partners use every day to expand Alexa+ capabilities!

You will join a growing organization working on top technology using Generative AI and have an enormous opportunity to make an impact on the design, architecture, and implementation of products used every day, by people you know.

We’re working hard, having fun, and making history; come join us!
Alexa AI Developer Tech team is looking for a Sr. Technical Program Manager (Sr. TPM) to help us in our mission to make developers focus on creating magical experiences and making their life easier through SDK, CLI and visual tools. As a Sr. TPM, you will own the strategy for the prompt engineering and evaluation space. You will work on projects that enable developer to provide instructions to the LLM in an efficient manner that drives consistent experiences. In your role, you will provide a safe and efficient way to update prompts at scale for Alexa developers.In your role, you will devise the short term program plans and long term strategy for 1st and 3rd party software developers across the Alexa community.

Key job responsibilities
As a TPM, you will be a mission-critical member of the leadership team, unify distributed engineering efforts and own the plan to deliver high-profile new tools and features for developers that build on Alexa. You will lead strategic initiatives across many teams that will provide developers with high-impact improvements.You will draw on your knowledge of software development to hold a high standard of excellence for the developer experience. you will drive technical requirements, design, and delivery planning, working across engineering teams and stakeholders to ensure successful launch of initiatives. You will enable transparency and decision-making across leadership by providing critical communication and clear status of the initiatives you own.You will apply your expertise, problem solving skills, and creativity to add value and diversity of thought to our team.The Senior TPM role requires excellent leadership skills, strong technical expertise and hands-on project management skills. The right candidate will be adept at writing technical specifications, owning program schedules from design to release, and partnering effectively with other teams across Alexa.

Next-gen AI Exposure
- Be part of Amazon's strategic push into next-generation AI assistants.
- Work directly with state-of-the-art LLMs and generative-AI technologies.
- Gain expertise in an emerging, high-demand field that few engineers have deep experience in.

Massive Scale Impact
- Influence AI interactions for 600+ million Alexa devices worldwide.
- See your work impact daily conversations in millions of households.
- Work on Alexa+, which represents Amazon's response to competitors like ChatGPT.

A day in the life

What are the unique perks of joining the Alexa+ AI Agent team at Amazon as an internal transfer?

BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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