Medical Director

Pay: $175,000.00 - $200,000.00 per year Job description: Medical Director About Tandem At Tandem, we’re on a mission to deliver unrivaled, accessible healthcare to every pet. We’ve created a future-forward veterinary practice by integrating telehealth, mobile clinics, and a full-service hospital into one seamless ecosystem. We are serious about innovation, from developing our own AI-driven software that automates administrative tasks and streamlines workflows to outfitting our clinic with state-of-the-art equipment. As a Medical Director, you will play a critical leadership role in shaping clinical excellence, advancing our care model, and mentoring the next generation of veterinarians. Why You’ll Love Working Here Lead Clinical Innovation: Help define and implement Tandem’s gold-standard medical protocols across telehealth, mobile, and hospital settings. Shape the Future of Veterinary Care: Partner with leadership to evolve our integrated care model and AI-enabled workflows. Mentor & Develop Talent: Guide Associate Veterinarians and new graduates through coaching, case reviews, and structured development. Collaborative Leadership Culture: Work alongside a forward-thinking leadership team that values feedback, iteration, and growth. Focus on Impact: Influence patient outcomes, client experience, and team performance at a systems level—not just case-by-case. What Makes This Role Special As Medical Director, you will balance clinical excellence with leadership, serving as both a practicing veterinarian and a strategic driver of care quality and team development. You’ll have the opportunity to: Establish and uphold medical standards across all service lines Mentor and support veterinarians at all experience levels Partner with operations and product teams to improve workflows and technology Help scale Tandem’s innovative care model Key ResponsibilitiesClinical Leadership Set and maintain high standards of medical care, ensuring consistent, evidence-based practices across all locations Lead by example through hands-on clinical work, delivering compassionate, high-quality care Oversee complex cases and provide guidance on diagnostics, treatment plans, and outcomes Team Development & Mentorship Mentor Associate Veterinarians and new graduates through coaching, case discussions, and performance feedback Foster a culture of continuous learning, accountability, and collaboration Support recruitment, onboarding, and retention of top veterinary talent Medical Operations & Strategy Partner with leadership to develop and refine clinical protocols, workflows, and quality initiatives Collaborate with product and technology teams to optimize Tandem’s AI-driven tools and systems Drive process improvements that enhance efficiency, patient care, and client experience Client & Community Impact Ensure exceptional client communication and trust-building across the team Champion Tandem’s preventive care philosophy, promoting wellness plans and proactive medicine Represent Tandem’s clinical excellence both internally and externally Compliance & Standards Maintain compliance with all regulatory and licensing requirements Ensure adherence to best practices in safety, record-keeping, and medical ethics Qualifications Education: Doctor of Veterinary Medicine (DVM) from an accredited institution Licensure: Licensed (or eligible) in Massachusetts Experience: 5+ years of clinical experience, with prior leadership or mentorship experience preferred Leadership Skills: Proven ability to lead, coach, and develop veterinary teams Clinical Expertise: Strong diagnostic, medical, and surgical proficiency Technology Mindset: Comfort with modern veterinary tools and enthusiasm for AI-driven systems Communication: Excellent interpersonal and client communication skills Collaborative Approach: Thrives in a fast-evolving, team-oriented environment Benefits & Perks Competitive compensation with leadership incentives Comprehensive health, dental, and vision coverage Continuing education support (including travel and licensure) Flexible scheduling across telehealth, mobile, and hospital settings 401(k) and stock options Generous PTO and work-life balance support Leadership growth opportunities and influence on company direction Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Employment Type: Full Time Salary: $175,000 - $200,000 Annual Bonus/Commission: No