FarmStay Host - Part Time

Job Description

Job Description

Job Title: FarmStay Host - Part Time

Location: Shoreham, VT

Department: Hospitality

Reports To: Hospitality Director

FLSA Status: Non - exempt

Job Status: PT

Pay Range: $22.00 Per Hour

Position Summary

If you're a natural host, passionate about creating memorable experiences, and thrive in an environment where exceptional hospitality meets world-class whiskey, this role was made for you!

As a FarmStay Host, you are at the heart of the WhistlePig guest experience. You will serve as the primary point of contact for our FarmStay guests, creating a warm, personalized, and seamless experience from the moment they arrive through the moment they depart.

The FarmStay Host is responsible for owning the guest experience by delivering an exceptional level of hospitality that reflects the WhistlePig brand and our commitment to creating unforgettable visit to the WhistlePig Farm & Distillery. This role combines genuine hospitality, thoughtful service, storytelling, and operational excellence to ensure every guest feels welcomed, valued, and well cared for.

You will anticipate guest needs, build meaningful connections, and create memorable moments throughout their stay. From welcoming guests to the farm to hosting tastings, tours, and leading off-site experiences, you will be their trusted host and guide throughout their WhistlePig journey.

The ideal candidate is naturally personable, service-oriented, detail-focused, and confident creating elevated experiences in a relaxed and authentic environment. A passion for hospitality and a genuine desire to make people feel at home are essential.

Guest Experience & Hospitality

• Serve as the primary host and point of contact for FarmStay guests throughout their visit.

• Create a warm, welcoming, and personalized experience from arrival through departure.

• Anticipate guest needs and proactively address requests to ensure a seamless stay.

• Develop genuine relationships with guests and create memorable, personalized moments.

• Maintain a high standard of hospitality and consistently represent the WhistlePig.

• Respond to guest questions, requests, and concerns with professionalism, warmth, and a solutions-oriented approach.

• Identify opportunities to exceed guest expectations and turn everyday interactions into memorable experiences.

Whiskey & Brand Experience

• Lead and assist with whiskey tastings, barrel selections and other educational experiences.

• Lead grain-to-glass tours and provide engaging storytelling around WhistlePig's whiskey, farm, and brand.

• Share whiskey knowledge in an approachable and engaging way that meets guests at their level of interest and experience.

• Represent WhistlePig with enthusiasm, authenticity, and professionalism in every guest interaction.

Transportation & Off-Site Experiences

• Safely and professionally transport guests to and from the airport and off-site activities using company vehicles.

• Serve as a knowledgeable and personable host during off-site excursions and activities.

• Ensure transportation experiences are comfortable, timely, safe, and reflective of WhistlePig's hospitality standards.

Service & Operational Excellence

• Assist with preparation, setup, breakdown, and service for guest tastings, meals, events, and activities.

• Follow all company policies, hospitality standards, responsible alcohol service practices, and safety procedures.

• Contribute to a positive, collaborative team environment and support fellow team members as needed.

• Be flexible and willing to take on additional responsibilities to ensure the success of the guest experience.

What We're Looking For

• 2+ years of hospitality, guest services, luxury hospitality, hotel, resort, restaurant, events, or related experience.

• A genuine passion for creating exceptional guest experiences.

• A natural host who enjoys making people feel welcome, comfortable, and cared for.

• Strong interpersonal and communication skills with the ability to connect with a wide range of guests.

• Excellent attention to detail and the ability to anticipate guest needs.

• A polished, professional, and personable approach to hospitality.

• Strong problem-solving skills and the ability to remain calm and positive in unexpected situations.

• The ability to confidently manage multiple guest needs and priorities in a dynamic environment.

• Experience serving food and responsibly managing guest alcohol consumption.

• A valid driver's license with no restrictions and the ability to safely operate company vehicles.

• The ability to work independently while also contributing to a small, collaborative team.

• The stamina to remain on your feet for extended periods, lift up to 50 lbs., and move comfortably throughout the farm and guest areas.

• Experience leading tours, tastings, excursions, or other guest experiences is strongly preferred.

• Whiskey, spirits, food & beverage, tourism, or luxury hospitality experience is a plus.

• Must have, or be able to obtain within 30 days, a Vermont Alcohol Server Permit.

The hourly wage of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, and training. The above hiring range represents the Company's good faith and reasonable estimate of the range of possible compensation at the time of posting.

WhistlePig is an Equal Opportunity Employer, drug free workplace and complies with applicable ADA requirements.