Human Resources Generalist

Position Summary

We are seeking an operational and system savvy HR Generalist to oversee the day-to-day administration and coordination of our core HR programs. In this role, you will be the ultimate organizational go to resource for our HRIS system (ADP Workforce Now), manage compliance, and administer benefits, leave of absence tracking, and performance reviews.

As a key partner to our staff and leadership team, you will ensure our administrative workflows run seamlessly while acting as a true champion of our culture and values.

Key Responsibilities

HRIS & Data Management

• Serve as the primary subject matter expert for ADP Workforce Now, driving system functionality, troubleshooting, data maintenance, and optimization.
• Administer new hire onboarding records and process documentation into the HRIS system.
• Support payroll processing by ensuring accurate time tracking for hourly and salaried non-exempt employees.
• Maintain, audit, and systematically manage all physical and digital personnel files to ensure absolute compliance.

Benefits & Leave Administration

• Act as the first point of contact for routine employee inquiries regarding benefits, payroll, policies, and leaves of absence.
• Administer our Total Talent Rewards programs (health, dental, disability, 403(b), PTO, FMLA, and unique agency offerings like Shabbaton (sabbatical leaves).
• Track PTO and Long-Term Illness (LTI) accruals, executing bi-annual PTO audits.
• Manage day-to-day FMLA coordination, ensuring timely employee communication, tracking, and partnership with payroll and benefit providers.
• Conduct monthly reporting and invoice auditing for workers' compensation and benefit coverage.

Compliance & Training Coordination

• Oversee the tracking and completion of mandatory employee compliance trainings, proactively following up to meet regulatory and licensing standards.
• Coordinate onboarding background checks, references, and annual Motor Vehicle Record (MVR) checks.
• Stay up-to-date on legal and government compliance regulations affecting HR functions.

Onboarding & Team Engagement

• Partner closely with our Talent Acquisition & Onboarding Specialist to conduct new hire orientations, verify I-9 documentation, and welcome new team members.
• Manage the central HR email inbox, answering or delegating questions efficiently.
• Serve as a Brand Ambassador, practicing our Positive Rules of Communication and supporting collaborative agency-wide special events.

Qualifications

• Education: Bachelor's degree in Human Resource Management or a related field (or an equivalent combination of education and experience).
• Experience: Minimum of 1 year of hands-on HR experience required.
• Systems: Strong proficiency with MS Office products and HRIS systems. Direct experience with ADP Workforce Now is highly preferred.
• Data & Analytics: Exceptional data management and organizational skills, with a proven ability to collect, analyze, and report key HR metrics.
• Communication: Outstanding written, verbal, and interpersonal communication skills. You must bring a strong customer-service mindset rooted in diplomacy and absolute discretion.
• Problem Solving: A structured thinker who can design efficient workflows, adapt to changing organizational strategies, and remain objective when dealing with sensitive or emotional topics.

Work Environment & Physical Demands

• This role operates within a dynamic office setting.
• Regular tasks require handling office equipment, standing for orientation sessions, and communicating clearly with staff at all levels of the organization.

Benefits
We're proud to provide a competitive salary and a comprehensive Total Talent Rewards package designed to recognize and support our people. Or culture prioritizes balance, growth, and well-being, with a generous perk that help our employees thrive both at work and beyond.

Listed below are some of the benefits that make the JCC a great place to work:

• Participation in a defined contribution 403(b) retirement plan, JCC contribution at 1 year of employment
• Paid time for vacation, personal or sick days
• Health, Dental, & Vision insurance coverage
• Paid observance of secular, religious, and floating holidays
• Life Insurance & Long-Term Disability at 1 year of employment
• 2-week sabbatical with stipend every 3 years of employment
• A commitment to professional development

In addition to our Total Talent Rewards package, we're excited to offer a few uniquely JCC perks that make working here feel like being part of something special. These benefits are designed to help you connect, grow, and truly feel part of our community.

Complimentary Membership

Every active staff member enjoys a full JCC membership at no cost - giving you access to our fitness center, aquatics facility, and wellness programs. It's our way of helping you stay as healthy and energized as the community you support.

Exclusive Program Discounts

Employees receive generous discounts on nearly all JCC programs, including early childhood education (daycare - infant -4K), camps, before & after school care, fitness and aquatics classes, cultural experiences, and enrichment opportunities. It's just one more way we invite you to live the JCC experience right alongside our members.

EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Accessibility Statement

If you need any assistance seeking a job opportunity at Harry & Rose Samson Family Jewish Community Center or if you need reasonable accommodation with the application process, please call View phone number on click.appcast.io or contact us at hr at jccmilwaukee dot org.